At a Glance
- Tasks: Lead a charity shop, manage a team, and drive sales for community projects.
- Company: Join ExtraCare, a charity dedicated to improving lives for older people.
- Benefits: Enjoy 30 days annual leave, pension contributions, and life assurance.
- Other info: Dynamic role with opportunities for personal growth and a supportive work environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Retail management experience and a passion for community service.
The predicted salary is between 13.07 - 13.07 £ per hour.
Are you looking for a role which will utilise your commercial flair and allow you to demonstrate your excellent people skills? We are currently recruiting for a Shop Manager to achieve fantastic results whilst taking full ownership of our Radbrook Green charity shop based in Shrewsbury, Shropshire.
Benefits:
- Contributory pension (up to 9%)
- Free life assurance
- Employee Assistance Programme
- 30 days annual leave including bank holidays
Role Details:
- Hours: 35 hours per week
- Salary: £23,851 per annum (£13.07 per hour)
- Location: Unit 2, The Mall, Radbrook Green Centre, Bank Farm Road, Shrewsbury, Shropshire, SY3 6DU
Our Charity Shops help fund care and well-being services for older people living at our each of our locations. By raising money our Charity Shops help build retirement villages and all kinds of community activities for older people today and campaign to make life better for us all in the future.
What will you do as our Shop Manager?
- Raise money through your store to build retirement villages and fund community activities for older people.
- Autonomously manage your own shop using innovative and enterprising initiatives to deliver an excellent customer experience.
- Lead and develop a part-time Deputy Manager.
- Recruit and train a highly motivated team of volunteers.
- Deliver your sales and profit budget.
- Deliver high merchandising standards.
- Promote our work in the local community.
Our ideal Shop Manager will:
- Be a manager or supervisor with previous retail experience.
- Have demonstrable track record of delivering results.
- Have a proven track record of recruiting, training, and developing a highly motivated team.
- Possess the 'retail instinct' and creative skills to generate donations.
- Lead from the front with a 'hands on' approach when required.
- Be energetic, enthusiastic and a team player.
- Have previous experience working in the Charity sector (desirable).
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. ExtraCare does not participate in the current "UK Visa Sponsorship" scheme, and we would not be able to facilitate sponsorship.
Do not miss out! Click 'apply' now to make a difference to the lives of older people as our Radbrook Green Shop Manager. This Shop Manager post will be subject to a satisfactory enhanced DBS disclosure, two references, medical clearance and Home Office right to work clearance.
Closing date: Friday 03 July 2026
Proposed interview dates: Thursday 09 and Friday 10 July 2026
We encourage you to apply as soon as possible! ExtraCare reserves the right to close this advertisement early upon the appointment of the successful candidate. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process.
Shop Manager in Bicton employer: The Extracare Charitable Trust t/a Extracare Ltd
ExtraCare is an exceptional employer that fosters a supportive and inclusive work culture, empowering employees to bring their authentic selves to work. As a Shop Manager at our Radbrook Green charity shop in Shrewsbury, you will enjoy generous benefits including a contributory pension, free life assurance, and 30 days of annual leave, while making a meaningful impact on the lives of older people in the community. With opportunities for personal growth and development, you will lead a motivated team and drive innovative initiatives to achieve fantastic results.
Contact Details:
The Extracare Charitable Trust t/a Extracare Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Bicton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Extracare Charitable Trust t/a Extracare Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Extracare Charitable Trust t/a Extracare Ltd!
We think you need these skills to ace Shop Manager in Bicton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Extracare Charitable Trust t/a Extracare Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Extracare Charitable Trust t/a Extracare Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Extracare Charitable Trust t/a Extracare Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
