At a Glance
- Tasks: Support the Shop Manager in driving sales and managing a team of volunteers.
- Company: Join ExtraCare, a charity dedicated to improving lives for older people.
- Benefits: Earn £12.71 per hour with 30 days annual leave and great perks.
- Other info: Flexible part-time role with potential for career growth in a supportive environment.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Previous retail management experience and a passion for teamwork.
The predicted salary is between 12.71 - 12.71 £ per hour.
If you have experience in Retail, we have the perfect opportunity for you! We have a fantastic opportunity available for a Deputy Shop Manager, to work alongside the Shop Manager and the team at our Charity Shop in Radbrook Green, Shrewsbury, Shropshire. You will receive a competitive salary of £12.71 per hour, plus an excellent benefits package which includes:
- Pension
- Free life assurance
- Employee Assistance Programme
- 30 days annual leave including bank holidays (pro-rata for part-time staff of full-time equivalent)
Role Details:
- Role: Deputy Shop Manager
- Contract: Part-time / Fixed-term (Minimum 6 months, with potential to extend)
- Hours: 21 hours per week
- Salary: £12.71 per hour (£13,916pa pro-rata, based on £24,851pa FTE)
- Location: The Mall, Radbrook Green Centre, Bank Farm Road, Radbrook Green, Shrewsbury, Shropshire, SY3 6DU
Here at ExtraCare we offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create 'better lives for older people'. We are committed to offering fulfilling and worthwhile careers to all our staff – enabling you to deliver the quality of service we promise. Our Charity Shops help fund care and well-being services for older people living at each of our locations. By raising money, our Charity Shops help build retirement villages and all kinds of community activities for older people today and campaign to make life better for us all in the future.
What will you do as our Deputy Shop Manager?
- Support the Shop Manager to pro-actively drive sales and profit.
- Assist in the recruitment, management and motivation of a team of dedicated volunteers.
- Sorting and processing stock, dealing with customers, maintaining high visual standards and running the shop in the manager's absence.
Our ideal Deputy Shop Manager:
- You will be a manager or supervisor with previous retail experience.
- A confident manager able to motivate and develop a team of volunteers.
- Hands-on and lead from the front, have creativity to come up with new ideas of generating donations.
- Energetic and enthusiastic personality and believe in teamwork.
- Although not essential, it would be desirable if you had previous experience working in the Charity sector.
Don't miss out! Click 'apply' now to make an invaluable impact on the lives of others as our Deputy Shop Manager.
Closing Date: Sunday 05 July 2026
Anticipated Interview Dates: Thursday 09 and Friday 10 July 2026
This Deputy Shop Manager role will be subject to satisfactory DBS check, references and Home Office right to work clearance. ExtraCare does not participate in the current 'UK Visa Sponsorship' scheme, and we would not be able to facilitate sponsorship. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process.
Deputy Shop Manager in Bicton employer: The Extracare Charitable Trust t/a Extracare Ltd
ExtraCare Charitable Trust is an exceptional employer, offering a supportive and inclusive work culture that empowers employees to make a meaningful impact in the community. With benefits such as a contributory pension, free life assurance, and generous annual leave, our part-time Deputy Shop Manager role at Speke Retail Park provides not only a rewarding career but also opportunities for personal growth and development within the charity sector. Join us in making a difference while enjoying a dynamic retail environment where teamwork and creativity are highly valued.
Contact Details:
The Extracare Charitable Trust t/a Extracare Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Shop Manager in Bicton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Extracare Charitable Trust t/a Extracare Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Extracare Charitable Trust t/a Extracare Ltd!
We think you need these skills to ace Deputy Shop Manager in Bicton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Extracare Charitable Trust t/a Extracare Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Extracare Charitable Trust t/a Extracare Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Extracare Charitable Trust t/a Extracare Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
