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For Companies At a Glance
- Tasks: Manage key national accounts and drive growth in the protection market.
- Company: Join a multi-award-winning insurer that values integrity and collaboration.
- Benefits: Enjoy flexible working, generous holidays, and professional development opportunities.
- Other info: Supportive environment with a focus on career growth and community involvement.
- Why this job: Be a brand ambassador and make a real impact in the insurance industry.
- Qualifications: Experience with intermediaries and strong knowledge of protection products required.
The predicted salary is between 50000 - 60000 ÂŁ per year.
Reports to: Head of Protection Distribution
About The Exeter
We’re a multi-award-winning insurer specialising in health insurance, income protection, and life insurance. As “Experts in the Unexpected” we use our collective expertise to support our members against the impact of ill health and injury. We’re an ambitious, inclusive and friendly organisation that values integrity, collaboration and continuous improvement. Our status as a mutual insurer means people sit at the heart of everything that we do. We’ll support your development, help you grow your career, and give you the space to thrive as part of our Distribution team.
The role
We’re looking for an experienced and commercially minded National Account Manager (Protection) to grow and strengthen our relationships with key national accounts across the protection market. This is a high-profile, externally facing role where you’ll act as a brand ambassador for The Exeter — building strong partnerships, driving sustainable growth, and delivering great outcomes for advisers and customers. As National Account Manager, you’ll own and develop a portfolio of national accounts across all protection disciplines. Working closely with colleagues across Distribution, Marketing and the wider business, you’ll identify opportunities, increase our market presence, and deliver against agreed premium income targets. You’ll also play an important role in embedding Consumer Duty principles and ensuring high standards of distribution quality across your portfolio.
What you’ll be doing
- Develop and manage strategic relationships with a portfolio of national accounts across all protection propositions
- Deliver agreed annual premium income targets in line with business objectives and Distribution Quality Measures (DQM)
- Act as the primary point of contact for all opportunities across the allocated account portfolio
- Identify and develop growth opportunities across products, including viable cross‑selling opportunities
- Create and deliver tailored business development plans and contact strategies for each account
- Analyse account performance to identify trends, risks and opportunities, using CRM, DQM and market insight
- Work collaboratively with Sales Managers and internal stakeholders to maximise The Exeter’s visibility and positioning in the market
- Ensure strong governance across account relationships, including structured meetings, agendas, minutes and action tracking
- Maintain a high level of product knowledge, including relevant legislation and competitor propositions
- Provide regular competitor and market analysis, sharing insights and recommendations internally
- Ensure compliance with internal governance processes and FCA Individual Conduct Rules
What we’re looking for
- Proven experience working with Intermediaries, IFAs and/or Wealth Managers
- Strong knowledge of protection products
- A demonstrable track record of developing and growing new and existing accounts
- Experience in senior relationship and territory management roles
- Confident presenting to senior and occasionally challenging audiences
- Strong influencing, communication and stakeholder management skills
- Highly organised, self‑motivated and comfortable managing a national portfolio
- Ideally CII qualified (or working towards it)
- Confident with Microsoft Office, CRM systems, and Power BI
- Full UK driving licence and right to work in the UK
About you
You’re commercially focused, self‑driven and collaborative, with a genuine passion for building long‑term relationships. You thrive in a target‑driven environment and enjoy representing The Exeter positively in the market.
What we offer
- Competitive salary
- Flexible working options
- Generous Pension scheme
- 27 days holiday allowance
- Holiday trading
- Your birthday day off
- Two paid volunteering days per annum
- Life insurance (four times salary)
- Free health assessment
- Professional development opportunities
- Employee Assistance Programme
- Supportive and inclusive work environment
National Account Manager (Protection) employer: The Exeter
Contact Detail:
The Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager (Protection)
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Be the brand ambassador you want to be! When you’re in interviews or networking, showcase your passion for The Exeter and its values. Show them how you can contribute to their mission of supporting members.
✨Tip Number 3
Prepare for those tough questions! Research common interview scenarios for National Account Managers and practice your responses. Confidence is key, so know your stuff inside out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace National Account Manager (Protection)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Account Manager role. Highlight your experience with intermediaries and your track record in managing accounts. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and your understanding of the protection market. Let us know why you’re excited about joining The Exeter.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use specific examples to demonstrate how you’ve driven growth and managed relationships effectively. Numbers speak volumes, so include them where possible!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Exeter
✨Know Your Products Inside Out
As a National Account Manager, you'll need to demonstrate a strong knowledge of protection products. Make sure you research The Exeter's offerings thoroughly and understand how they compare to competitors. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Relationship-Building Skills
This role is all about developing strategic relationships. Prepare examples from your past experiences where you've successfully built and maintained relationships with key accounts. Highlight your communication and influencing skills, as these will be crucial in your discussions.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and strategic thinking. Think about potential challenges you might encounter in managing national accounts and how you would address them. This will show your proactive approach and readiness for the role.
✨Demonstrate Your Commercial Acumen
The Exeter is looking for someone commercially minded. Be prepared to discuss how you've identified growth opportunities in previous roles and how you plan to do the same here. Use data and insights to back up your strategies, showing that you're not just a people person but also a numbers-driven professional.