At a Glance
- Tasks: Lead a hospitality team to deliver exceptional service in a fast-paced environment.
- Company: Join a prestigious law firm in Central London with a professional atmosphere.
- Benefits: Competitive pay, holiday pay, and daytime shifts from Monday to Friday.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real impact by ensuring clients receive top-notch hospitality experiences.
- Qualifications: 2-3 years in hospitality with supervisory experience and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Evolve is currently recruiting an experienced and motivated Hospitality Supervisor to work with a prestigious law firm in Central London. This is a hands‑on supervisory role, leading a small hospitality team to deliver an exceptional, seamless service across meeting rooms and hospitality areas in a fast‑paced professional environment.
Key Details
- Hours: Monday – Friday (daytime shifts)
- Location: Corporate client site, Central London
- Pay: Competitive rate + holiday pay
Key Responsibilities
- Supervising and coordinating the day‑to‑day activities of the hospitality team
- Acting as the primary point of contact for client queries and requests on‑site
- Overseeing the setup and servicing of meeting rooms to the highest standard
- Managing the delivery of lunches, refreshments, and hospitality services for clients and staff
- Ensuring a consistently professional, warm, and welcoming service is delivered at all times
- Monitoring and maintaining the cleanliness and presentation of all hospitality areas
- Welcoming and escorting guests, ensuring a smooth and professional visitor experience
- Supporting reception and front‑of‑house duties, including managing bookings, calendars, and correspondence
- Upholding and enforcing food safety and hygiene standards across the team
- Proactively identifying and resolving operational issues before they impact service
- Training, briefing, and supporting team members to maintain high performance standards
- Reporting to management and providing updates on team performance, service quality, and any incidents
Requirements
- Minimum 2–3 years’ experience in a hospitality, reception, or front‑of‑house role, ideally within a corporate or professional environment
- Previous supervisory experience is essential
- Strong leadership and people management skills, with the ability to motivate a team
- Excellent customer service and communication skills, both written and verbal
- Confident using IT systems including email, booking platforms, and calendars
- Highly organised, reliable, and able to manage multiple priorities under pressure
- Immaculately presented with a professional, polished appearance at all times
- Punctual, proactive, and a natural problem‑solver
- Available Monday to Friday
Hospitality Supervisor employer: The Evolve Group
Evolve offers a dynamic and rewarding work environment for Hospitality Supervisors, situated in the heart of Central London. With a focus on professional development, employees benefit from competitive pay, a supportive team culture, and the opportunity to work with a prestigious law firm, ensuring a fulfilling career path in the hospitality sector. The corporate setting promotes a high standard of service, allowing staff to thrive in a fast-paced atmosphere while enjoying a healthy work-life balance with daytime shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Evolve Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Evolve Group
Don't be shy about reaching out to The Evolve Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Evolve Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Evolve Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
