At a Glance
- Tasks: Lead and innovate at 24 Stories, ensuring exceptional service and driving business growth.
- Company: Join The Evolv Collection, a premium hospitality group with iconic restaurants.
- Benefits: Enjoy competitive pay, private medical cover, and a 50% discount at all restaurants.
- Other info: Access top-notch training and enjoy a supportive, inclusive work environment.
- Why this job: Make a real impact in a stunning restaurant with breathtaking views and a dynamic team.
- Qualifications: Proven leadership skills and a passion for delivering outstanding guest experiences.
The Role: General Manager
The Restaurant: 24 Stories
The Location: 103 Colmore Row, Birmingham B3 3AG
The Salary: Competitive Salary
Why work for us:
- Industry leading pay: We value your expertise and dedication.
- Senior Management Benefits: Enhanced pension, private medical cover and bonus potential.
- Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
- Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
- Nourish your body: We offer healthy and nutritious meals whilst on shift.
- Recognition and Reward: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives.
- Grow with us: You will have access to some of the best training our industry has to offer.
- Get some rest: Your holiday allowance increases with length of service.
- Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
- Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.
Who we are:
The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.
A stunning top floor restaurant located at the heart of Birmingham’s bustling Business District, 24 Stories celebrates the building’s architectural history, whilst offering guests beautiful food in a luxurious, modern setting. 24 Stories includes a ground floor Café serving breakfast and light food, which in the evening transforms into a glamorous Wine and Cocktail Bar, offering the perfect location for pre or post dinner aperitifs for restaurant diners. On the 24th floor, guests discover a fine-dining restaurant that serves dramatic French-inspired dishes. Situated in Birmingham’s tallest building, the stylish restaurant offers breath-taking 360 degree views of the city.
A bit about what you will be doing:
We're looking for an ambitious and results-driven General Manager to spearhead 24 Stories in Birmingham. This pivotal role requires a dynamic leader who can innovate and drive our business forward, ensuring exceptional service for our discerning guests. The ideal candidate will demonstrate strategic thinking and a knack for optimizing profits through astute financial management. With a strong focus on quality, in our food, service, and overall guest experience - you'll be working collaboratively with the senior operations team to champion a culture of innovation and inclusivity whilst fostering a collaborative environment to achieve continuous success of the restaurant.
- Strategically manage financial resources, with a focus on maximizing revenue and profitability.
- Develop and implement innovative pricing and sales strategies to drive revenue growth.
- Ensure the seamless operation of the restaurant, maintaining high standards of service, cleanliness, and efficiency.
- Lead and motivate a diverse team of staff members, fostering a positive work environment and promoting teamwork.
- Develop and implement strategic plans to drive business growth and exceed performance targets.
- Uphold the restaurant's reputation for excellence in hospitality, consistently delivering exceptional guest experiences.
- Cultivate relationships with customers, suppliers, and stakeholders to enhance the restaurant's brand and reputation.
- Stay informed about industry trends and best practices, continuously seeking opportunities for innovation and improvement.
- Ensure compliance with health, safety, and sanitation regulations, maintaining a safe and welcoming environment for guests and staff alike.
If you are interested in discussing the General Manager role further, please send us your CV without delay!
At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.
General Manager employer: The Evolv Collection
At The Evolv Collection, we pride ourselves on being an exceptional employer, offering industry-leading benefits and a vibrant work culture that prioritises employee well-being and growth. As the General Manager of 24 Stories in Birmingham, you will enjoy competitive pay, enhanced pension plans, and opportunities for professional development through our comprehensive training platform. With a focus on innovation and inclusivity, we foster a collaborative environment where your contributions are recognised and rewarded, making it a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Evolv Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Evolv Collection
Don't be shy about reaching out to The Evolv Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Evolv Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Evolv Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
