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For Companies At a Glance
- Tasks: Manage and optimise digital platforms, ensuring smooth operations and enhancing guest engagement.
- Company: Join The Evolv Collection, a premium hospitality group with iconic restaurants.
- Benefits: Enjoy competitive pay, discounts, wellness support, and professional development opportunities.
- Why this job: Be part of a dynamic team shaping the future of hospitality technology.
- Qualifications: Experience in app development, project management, and strong communication skills.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
The Location: Evolv Collection Support Office, 16 Kirby Street, Farringdon, London, EC1N 8TS
The Salary: Competitive
Why Work for Us:
- Industry leading pay: We value your expertise and dedication.
- Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
- Exclusive perks: Our teams have access to some of the best discounts and cashback from a range of top retailers and cinema tickets at unbeatable prices through the Telus app.
- Financial freedom: Take control of your finances with Stream (Formally Wagestream) – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
- Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
- Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!
- Nourish your body: We offer healthy and nutritious meals whilst on shift.
- Recognition and Reward: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
- Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge.
- Get some rest: Your holiday allowance increases with length of service.
- Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
- Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.
Who We Are:
The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.
A Bit About What You Will Be Doing:
The Digital Platforms Executive is a hands-on role within the digital marketing team, responsible for the day-to-day management, delivery, and optimisation of the group’s core digital platforms. This role focuses on execution. You will ensure our app, listings, Wi-Fi, and online shop are accurate, functional, and performing as intended. Working to agreed priorities, you’ll support marketing activity by enabling campaigns across platforms, surfacing opportunities for improvement, and keeping our digital infrastructure running smoothly. You’ll bring ideas forward, stay up to date with platform developments and industry trends, and help the wider team make the most of the tools available, without owning overall strategy, budgets, or commercial targets.
Key Responsibilities:
- Manage the day-to-day operation of the Evolv Rewards app
- Act as the primary liaison with the app development agency (TLC)
- Support agreed initiatives to drive app sign-ups through platform enablement
- Produce and share the Daily VIP and Members Report with relevant stakeholders
- Coordinate app releases, fixes, and ongoing improvements
- Support and manage integrations including OpenTable, Quadranet, and concierge functionality
- Ensure platforms are stable, functional, and kept up to date
- Identify opportunities to improve how the app and digital platforms are used
- Stay up to date with platform features, updates, and relevant industry trends
- Proactively recommend ideas to enhance platform usage and guest engagement
- Support marketing activity by enabling agreed campaigns across platforms
- Own the day-to-day management of third-party listings and platforms
- Manage Uberall and ensure listing accuracy, consistency, and optimisation
- Set up and maintain DesignMyNight listings where required
- Manage Tonic Tickets from a platform and setup perspective
- Own and manage the Wi-Fi platform, ensuring data feeds correctly and setups are consistent across sites
- Manage the online gift shop CMS
- Upload and maintain products and content
- Set up discount codes and basic promotions as required
- Ensure information is accurate and kept up to date
- Produce regular reporting on platform performance (downloads, usage, engagement, revenue where applicable)
- Surface Issues, Risks & Opportunities to the Digital Team
- Coordinate with internal teams and external suppliers to ensure smooth delivery
- Support concierge and membership-related platform functionality where required
Key Requirements:
- Core understanding of app development
- Understanding of all integrated products
- Experience in managing external teams and third-party suppliers
- Experience in project managing including an ability to prioritise requests
- Ability to communicate effectively with key stakeholders
- A team player with the ability to work in a fast-paced environment
- A keen eye for detail and a passion for hospitality technology
- Experience in customer relations and engagement
- A solid understanding of app or digital platform development and delivery
- Experience working with integrated platforms and third-party tools
- Experience managing external agencies and technology partners
- Strong project coordination skills, with the ability to prioritise tasks and requests
- Clear and confident communication skills, able to work with multiple stakeholders
- Comfortable working in a fast-paced, operational environment
- Strong attention to detail and a practical, problem-solving mindset
- Interest in hospitality, digital platforms, and improving guest experience
If you're ready to bring your culinary expertise and dedication to our team, we warmly invite you to apply for the Digital Platforms Executive role. At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.
Digital Platforms Executive employer: The Evolv Collection
Contact Detail:
The Evolv Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Platforms Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your work and projects. This is a great way to demonstrate your expertise and passion for digital platforms.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how your experience aligns with their values and how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Evolv Collection.
We think you need these skills to ace Digital Platforms Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Platforms Executive role. Highlight your experience with app development and digital platforms, as well as any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Show Your Passion: Let your enthusiasm for hospitality technology shine through in your application. Share examples of how you've improved guest experiences or optimised digital platforms in the past. We love seeing candidates who are genuinely excited about the industry!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures it gets to the right people quickly. Plus, it shows you're serious about joining our team at The Evolv Collection. We can't wait to hear from you!
How to prepare for a job interview at The Evolv Collection
✨Know Your Digital Platforms
Before the interview, make sure you have a solid understanding of the digital platforms mentioned in the job description. Familiarise yourself with app development basics and integrated products. This will help you speak confidently about how you can manage and optimise these platforms.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in project management. Think of specific examples where you've successfully prioritised tasks or managed external teams. Highlighting your ability to coordinate effectively will demonstrate that you're ready for the fast-paced environment.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, especially when discussing technical aspects. Use examples from your past experiences to illustrate how you've communicated with stakeholders and resolved issues.
✨Stay Updated on Industry Trends
Research current trends in digital marketing and hospitality technology. Being able to discuss recent developments or innovations will show your passion for the industry and your proactive approach to enhancing guest experiences through digital platforms.
