At a Glance
- Tasks: Be the welcoming face of Quaglino's, managing calls, enquiries, and reservations.
- Company: Join the Evolv Collection, a premium hospitality group in London.
- Benefits: Industry-leading pay, generous holiday allowance, and 50% restaurant discount.
- Other info: Access to Evolv Edge training and excellent growth opportunities.
- Why this job: Make guests feel special while growing your career in luxury hospitality.
- Qualifications: Experience in customer service and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
The Evolv Collection is seeking a Reception Manager for Quaglino's in London.
You will be the welcoming face, handle calls, enquiries and reservations, and ensure smooth service with planned seating and guest flow.
We offer industry leading pay, a generous holiday allowance that grows with service length, and access to Evolv Edge training.
Enjoy a 50% restaurant discount and opportunities to grow with a premium hospitality group.
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Guest‑Focused Reception Manager – Luxury Hospitality employer: The Evolv Collection Restaurants
The Evolv Collection is an exceptional employer, offering a vibrant work culture where guest satisfaction is at the forefront. With industry-leading pay, a generous holiday allowance that increases with service, and access to top-notch training through Evolv Edge, employees are empowered to grow within a premium hospitality group. Located in the heart of London, Quaglino's provides a unique opportunity to thrive in a dynamic environment while enjoying exclusive benefits like a 50% restaurant discount.
Contact Details:
The Evolv Collection Restaurants Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest‑Focused Reception Manager – Luxury Hospitality
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Evolv Collection Restaurants. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Evolv Collection Restaurants
Don't be shy about reaching out to The Evolv Collection Restaurants directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest‑Focused Reception Manager – Luxury Hospitality
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Evolv Collection Restaurants and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Evolv Collection Restaurants
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
