At a Glance
- Tasks: Lead the reception team to deliver exceptional guest experiences and manage daily operations.
- Company: A vibrant holiday resort in beautiful North Devon.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Full-time role with varied hours, perfect for those who thrive in hospitality.
- Why this job: Join a passionate team and make a real difference in guest satisfaction.
- Qualifications: Strong leadership and customer service experience in a fast-paced setting.
The predicted salary is between 28066 - 30000 £ per year.
A large holiday resort in North Devon is seeking an experienced and highly organised Reception Manager to lead its front-of-house team. This hands-on role is central to delivering exceptional guest experiences, overseeing check-ins, check-outs, reservations, guest enquiries and complaint resolution.
The manager will:
- Motivate and develop the reception team
- Manage rotas and performance
- Ensure high service standards
- Work closely with all resort departments to keep operations running smoothly
Candidates should have:
- Strong leadership skills
- Hospitality or customer-service management experience
- Excellent communication abilities
- Confidence working in a fast-paced, guest-facing environment
This is a full-time permanent role with varied hours across the week.
Reception Manager - Hospitality & Leisure employer: The Event Academy
As a Group & Events Coordinator at our luxury 5-star hotel in Mayfair, you will thrive in a vibrant and supportive work culture that prioritises employee growth and development. With extensive training opportunities and the chance to work in a prestigious environment, you will enjoy competitive benefits while being part of a dedicated team that delivers exceptional events and experiences for our clients.
