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- Tasks: Drive retail sales performance and lead a dynamic team across the UK & Ireland.
- Company: Join Aveda, a pioneering brand in botanical beauty and environmental responsibility.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact in the beauty industry while leading a passionate team.
- Qualifications: 5+ years in retail sales leadership with strong team development skills.
- Other info: Exciting role with travel opportunities and a focus on innovation.
The predicted salary is between 36000 - 60000 £ per year.
Aveda is the leading botanical hair and skin care brand with professional authority. Inspired by Ayurveda, we take a holistic approach to beauty with rituals and products that harness pure flower and plant essences to help you look and feel beautiful. The brand, founded by a hairdresser, features professionally developed products that are used by 9,000 salons and spas worldwide. For 38 years we have been a pioneer of environmental responsibility with our mission to care for the world we live in.
The National Field Sales & Operations Manager is responsible for driving and managing the overall Retail sales performance across the UK & Ireland for Aveda & Bumble and Bumble. This role involves leading and inspiring the Field Sales and Aveda LSS team to achieve sales targets, deliver exceptional customer service, and ensure operational excellence. The National Field Sales & Operations Manager ensures that strategies are effectively cascaded and executed through the Area Field management & Aveda LSS team, to drive business growth, and achieve targets and Key Performance Indicators (KPIs) across all stores in the region. Additionally, this role involves overseeing the Operation arm of the business, along with account management of 8 Wholesale Retailer Accounts, achieving retail, net sales, and operating profit sales goals by developing and executing the brand's strategic plans.
What this role does
- Sales & Strategy
- Develop and execute retail sales strategies to maximise performance and achieve business objectives.
- Produce accurate sales forecasts, manage the P&L, and ensure financial targets are met.
- Analyse sales trends and financial reports to identify growth opportunities and implement corrective actions.
- Deliver weekly and monthly trade reports to support data-driven decision-making.
- Collaborate with brand teams on forecasting, inventory, and strategic adjustments.
- Team Leadership & Development
- Lead, coach, and develop Area Managers and the Aveda LSS Salon GM, driving performance, KPIs, and targets.
- Provide ongoing training to strengthen presentation, commercial acumen, and strategic thinking skills.
- Customer Experience & Operations
- Maintain high customer service and operational standards across all retail locations.
- Oversee store operations, openings, visual merchandising, stock management, and compliance to boost profitability and minimise shrinkage.
- Optimise resource planning to enhance service levels, sales, and operational efficiency.
- Retailer Relationships & Business Development
- Build strong partnerships with retail partners to achieve shared sales goals.
- Identify new business opportunities and develop strategic plans to drive growth.
- Present innovative sales and operational strategies to increase market share.
- Account Management & Negotiations
- Lead negotiations on trade and marketing initiatives to meet commercial targets.
- Manage stock allocations for NPD and key retail moments (e.g., Christmas), ensuring e-retail sites have accurate content and banners.
- Ensure retailer websites are regularly updated and aligned with brand guidelines.
What you need to be successful in this role
- Ability to work at both strategic and operational levels, with a proactive and adaptable approach.
- Substantial operational experience in a high-volume retail environment.
- Proven experience in educational leadership, particularly in the retail or beauty industry.
- Strong leadership skills, with the ability to inspire and develop high-performing teams.
- Strong commercial acumen with the ability to analyse financial data and implement strategies to drive business growth.
- Excellent communication skills and negotiating skills, with the ability to present complex ideas clearly and persuasively.
Qualifications
- Minimum of 5+ years' experience in a retail sales leadership role, with experience in managing large or multi-site businesses.
- Proven track record in leading sales performance and developing high-performing teams.
- Strong understanding of retail operations, visual merchandising, and customer service excellence.
- Ability to travel across the region and work flexible hours.
The Estée Lauder Companies National Field Sales & Operations Manager, Aveda (Mat Cover - 8month FTC) employer: The Estee Lauder Companies
Contact Detail:
The Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Estée Lauder Companies National Field Sales & Operations Manager, Aveda (Mat Cover - 8month FTC)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and retail industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Aveda and its values. Understand their approach to beauty and sustainability. When you walk into that interview, show them you’re not just another candidate – you’re passionate about their mission and ready to contribute!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in retail sales leadership and how you can drive performance. Use specific examples that highlight your achievements and how they align with Aveda’s goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Let’s get you that dream job at Aveda!
We think you need these skills to ace The Estée Lauder Companies National Field Sales & Operations Manager, Aveda (Mat Cover - 8month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of National Field Sales & Operations Manager. Highlight your experience in retail sales leadership and any relevant achievements that align with Aveda's mission and values.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about Aveda and how your skills can drive our sales performance. Be sure to mention specific examples of how you've led teams or improved customer experiences in the past.
Showcase Your Leadership Skills: In your application, emphasise your leadership experience. We want to see how you've inspired teams and achieved targets in previous roles, especially in high-volume retail environments.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aveda.
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Aveda Inside Out
Before the interview, dive deep into Aveda's brand values, products, and their commitment to environmental responsibility. Being able to discuss how Aveda’s holistic approach aligns with your own values will show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you inspired your team to achieve sales targets or improved customer service. This will demonstrate your capability to lead and develop high-performing teams.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to retail sales. Be ready to discuss how you've used data analysis to drive business growth in previous roles. This shows that you can make informed decisions based on financial reports and sales trends.
✨Prepare for Negotiation Scenarios
Think about past experiences where you negotiated trade or marketing initiatives. Be prepared to discuss your approach and the outcomes. This will illustrate your strong negotiating skills and ability to build partnerships with retail partners.
