At a Glance
- Tasks: Lead a team to create memorable customer experiences and manage daily store operations.
- Company: Join Jo Malone London, a brand known for its creativity and luxurious gifting.
- Benefits: Enjoy competitive salary, commission, and product discounts while maintaining work-life balance.
- Why this job: Be part of a creative culture that values personal growth and impactful customer interactions.
- Qualifications: Retail experience at Supervisor level in beauty, with a passion for coaching and sales.
- Other info: Flexible hours available; discuss your schedule during the interview.
The predicted salary is between 24000 - 36000 £ per year.
Description Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining . Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. As Boutique Manager, your role will also be to elevate these in-store events. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Boutique and Brand vision. Compensation and Benefits Competitive industry salary Commission scheme Product discount Qualifications Training & development Qualifications You will have: Proven retail experience at Supervisor or above level, preferably within beauty The ability to provide inspirational, authentic and personalized customer service Experience of coaching/mentoring others to achieve their full potential and to succeed A drive to achieve sales and customer service targets Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proof of right to live and work in the country
The Estee Lauder Companies | Jo Malone London - Assistant Boutique Manager - Belfast (House of Fraser) - 37.5 Hours employer: The Estee Lauder Companies
Contact Detail:
The Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Estee Lauder Companies | Jo Malone London - Assistant Boutique Manager - Belfast (House of Fraser) - 37.5 Hours
✨Tip Number 1
Familiarize yourself with Jo Malone London's unique brand identity and product offerings. Understanding their fragrance combining concept and the importance of gift-giving will help you connect with the brand's vision during your interview.
✨Tip Number 2
Prepare to discuss your previous retail experience, especially in beauty, and how it has equipped you to inspire and mentor a team. Highlight specific examples where you've successfully driven sales or enhanced customer service.
✨Tip Number 3
Show your passion for creating memorable customer experiences. Think of ways you can elevate in-store events and share these ideas during your conversation with the hiring manager to demonstrate your creativity.
✨Tip Number 4
Be ready to discuss your availability openly. Since the role requires flexibility, showing that you're willing to accommodate various schedules can set you apart as a candidate who values work-life balance.
We think you need these skills to ace The Estee Lauder Companies | Jo Malone London - Assistant Boutique Manager - Belfast (House of Fraser) - 37.5 Hours
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Jo Malone London's unique brand identity and values. Highlight your understanding of their products and customer service philosophy in your application.
Showcase Relevant Experience: Emphasize your retail experience, particularly in beauty, and any supervisory roles you've held. Provide specific examples of how you've inspired and mentored team members to achieve success.
Highlight Customer Service Skills: Demonstrate your ability to deliver exceptional customer service. Share anecdotes that illustrate your commitment to creating personalized experiences for customers.
Express Flexibility: Mention your flexible availability in your application. This shows your willingness to adapt to the needs of the business and ensures a good work-life balance.
How to prepare for a job interview at The Estee Lauder Companies
✨Showcase Your Retail Experience
Be ready to discuss your previous retail roles, especially any supervisory positions. Highlight specific examples where you provided exceptional customer service or led a team to achieve sales targets.
✨Emphasize Coaching Skills
Since the role involves mentoring others, prepare to share experiences where you successfully coached or mentored team members. Discuss how you helped them reach their potential and the impact it had on the team.
✨Demonstrate Passion for the Brand
Familiarize yourself with Jo Malone London's products and values. During the interview, express your enthusiasm for the brand and how you can contribute to its vision and customer experience.
✨Discuss Flexibility and Work-Life Balance
Be open about your availability and willingness to work flexible hours. This shows that you value work-life balance and are committed to aligning with the company's needs.