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- Tasks: Lead a team to create memorable customer experiences and manage daily store operations.
- Company: Join Jo Malone London, a brand known for its creativity and luxurious gifting.
- Benefits: Enjoy competitive salary, commission, and product discounts while maintaining work-life balance.
- Why this job: Be part of a creative culture that values personal growth and impactful customer interactions.
- Qualifications: Retail experience in beauty, strong customer service skills, and a passion for mentoring others.
- Other info: Flexible hours available; discuss your schedule during the interview.
The predicted salary is between 24000 - 36000 £ per year.
Description Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining . Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. As Boutique Manager, your role will also be to elevate these in-store events. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Boutique and Brand vision. Compensation and Benefits Competitive industry salary Commission scheme Product discount Qualifications Training & development Qualifications You will have: Proven retail experience at Supervisor or above level, preferably within beauty The ability to provide inspirational, authentic and personalized customer service Experience of coaching/mentoring others to achieve their full potential and to succeed A drive to achieve sales and customer service targets Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proof of right to live and work in the country
The Estee Lauder Companies | Jo Malone London - Assistant Boutique Manager - Belfast (House of Fraser) - 37.5 Hours employer: The Estee Lauder Companies
Contact Detail:
The Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Estee Lauder Companies | Jo Malone London - Assistant Boutique Manager - Belfast (House of Fraser) - 37.5 Hours
✨Tip Number 1
Familiarize yourself with Jo Malone London's unique brand identity and product offerings. Understanding their fragrance combining concept and the significance of gift-giving will help you connect with the brand's vision during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Highlight any experiences where you've coached or mentored others to achieve their goals, as this is crucial for the Assistant Boutique Manager role.
✨Tip Number 3
Be ready to discuss your approach to creating memorable in-store events. Think about past experiences where you've elevated customer experiences and how you can bring that creativity to Jo Malone London.
✨Tip Number 4
Prepare to talk about your flexibility and availability. Since the role requires adaptability across various days and hours, demonstrating your willingness to accommodate the store's needs will show that you're a team player.
We think you need these skills to ace The Estee Lauder Companies | Jo Malone London - Assistant Boutique Manager - Belfast (House of Fraser) - 37.5 Hours
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Jo Malone London's unique brand identity and values. Highlight your understanding of their products and customer service philosophy in your application.
Showcase Relevant Experience: Emphasize your retail experience, particularly in beauty, and any supervisory roles you've held. Provide specific examples of how you've delivered exceptional customer service and achieved sales targets.
Highlight Leadership Skills: Discuss your experience in coaching and mentoring team members. Illustrate how you've helped others succeed and contributed to a positive team environment.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing to demonstrate that you are a perfect fit for the Assistant Boutique Manager role.
How to prepare for a job interview at The Estee Lauder Companies
✨Show Your Passion for Beauty
Make sure to express your genuine interest in the beauty industry and Jo Malone London specifically. Share any personal experiences with their products or how you appreciate their unique approach to fragrance.
✨Demonstrate Leadership Skills
As an Assistant Boutique Manager, you'll need to showcase your ability to lead and inspire a team. Prepare examples of how you've successfully coached or mentored others in previous roles, highlighting the positive outcomes.
✨Prepare for Customer Service Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would provide personalized service and create memorable experiences for customers, aligning with the brand's vision.
✨Discuss Your Availability Openly
Since flexible availability is important for this role, be upfront about your schedule during the interview. Discuss how you can meet the needs of the boutique while maintaining a good work-life balance.
