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For Companies At a Glance
- Tasks: Lead sales teams, drive performance, and ensure exceptional customer service across multiple locations.
- Company: Join a leading beauty brand known for innovation and excellence.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be a key player in shaping customer experiences and driving brand success.
- Qualifications: 5+ years in retail management with strong leadership and sales skills.
- Other info: Dynamic role with travel opportunities and a focus on team development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Area Sales & Education Manager (ASEM) is accountable for the overall performance within a designated area. This role leads the Point of Sale (POS) Management teams, driving sales, operations, and consumer service excellence. The ASEM ensures the implementation of the commercial strategy at the local level, coaching POS management to achieve KPIs, while cultivating a customer-centric, performance-driven culture.
Sales & Service Management
- Set and achieve sales and profitability targets for the area by managing POS performance and ensuring alignment with brand objectives.
- Lead and engage the POS management teams to meet their targets through regular communication and development opportunities.
- Monitor KPIs to ensure that commercial targets are met and take corrective actions when necessary.
- Collaborate with internal teams and retail partners to create and execute strategies that drive traffic and conversion while maintaining brand values.
Team Leadership & Development
- Lead, coach, and develop POS management teams, ensuring that they have the skills and resources to meet business objectives.
- Foster a culture of accountability, teamwork, and high performance.
- Conduct regular performance reviews, setting clear goals and providing feedback based on KPIs and operational success.
- Build a talent pipeline, identifying key roles and providing training and development opportunities for team members.
- Ensure that POS management teams adhere to company policies and maintain high standards of customer service, with a focus on consumer recruitment and retention strategies.
Operations & Commercial Excellence
- Ensure effective execution of the commercial strategy by managing product presentations, inventory, and visual merchandising.
- Collaborate with the central teams to ensure operational processes are followed, including inventory management and store maintenance.
- Monitor and review retail operations to ensure a high standard of service and product presentation is maintained.
Brand & Consumer Engagement
- Champion the brand\’s values and ensure they are consistently represented at every POS location.
- Lead the POS management team in delivering exceptional consumer experiences, focusing on service excellence, product knowledge, and brand engagement.
- Act as the brand ambassador, promoting brand identity and ensuring it resonates with customers through all points of interaction.
Qualifications
- Strong leadership capabilities, with a proven ability to inspire and develop high-performing teams.
- Experience in retail management, with a focus on sales, service, and team leadership.
- Strong business acumen and the ability to interpret sales data and adjust strategies accordingly.
- Excellent communication and interpersonal skills to manage relationships with internal and external stakeholders.
- A passion for delivering exceptional customer service and driving business results.
- Ability to travel across the area and work flexible hours, including evenings and weekends.
- Minimum of 5 years of experience in retail management, with a strong background in sales, service, and team development.
- Proven experience managing large teams, multi-site operations, and driving performance.
- A track record of delivering results through strategic planning and execution.
- Strong organisational skills and ability to manage multiple priorities.
- A background in business, retail management, or a related field is preferred.
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The Estée Lauder Companies Area Sales and Education Manager MAC / Bobbi Brown / Too Faced - 12 month employer: The Estee Lauder Companies
Contact Detail:
The Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Estée Lauder Companies Area Sales and Education Manager MAC / Bobbi Brown / Too Faced - 12 month
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Practice makes perfect! Before any interview, we should run through common questions and scenarios. Role-playing with a friend can help us feel more confident and prepared when it’s time to shine.
✨Tip Number 3
Show off your passion! When we’re in an interview, let our enthusiasm for the brand and role shine through. Share specific examples of how we’ve embodied the brand values in our previous roles – it’ll make us stand out!
✨Tip Number 4
Don’t forget to follow up! After an interview, we should send a quick thank-you email to express our appreciation for the opportunity. It shows professionalism and keeps us fresh in their minds as they make their decision.
We think you need these skills to ace The Estée Lauder Companies Area Sales and Education Manager MAC / Bobbi Brown / Too Faced - 12 month
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Area Sales & Education Manager role. Highlight your leadership capabilities and any relevant retail management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the brands and how you can drive sales and service excellence. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements and KPIs you've met. Numbers speak volumes, so if you've boosted sales or improved team performance, make sure we know about it!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Numbers
Before the interview, brush up on your sales data and KPIs. Be ready to discuss how you've driven sales in previous roles and how you can apply that experience to meet the targets for the Area Sales & Education Manager position.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led and developed teams in the past. Highlight specific instances where your coaching made a difference in performance, as this role heavily focuses on team leadership and development.
✨Understand the Brand
Familiarise yourself with MAC, Bobbi Brown, and Too Faced. Know their brand values, recent campaigns, and how they engage with consumers. This will help you demonstrate your passion for the brands and how you can champion their values in your role.
✨Prepare for Scenario Questions
Think about potential challenges you might face in this role, such as managing underperforming teams or executing a new commercial strategy. Prepare thoughtful responses that showcase your problem-solving skills and ability to adapt strategies based on data.
