At a Glance
- Tasks: Lead a team to create exceptional skincare experiences and meet sales targets.
- Company: Clinique, a leader in skincare with over 55 years of dermatological expertise.
- Benefits: Competitive salary, commission scheme, product discounts, and training opportunities.
- Other info: Flexible hours for a great work-life balance and opportunities for career growth.
- Why this job: Join a passionate team and make clients feel valued and confident in their skin.
- Qualifications: Retail or customer service experience, passion for beauty, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Clinique’s promise is to create great looking skin for everyone. Born out of a Dermatologist office, Clinique are the leading authority in the Active Derm category with diagnostics, built on 55+ years of dermatological research and products that deliver clinical results clients will see and feel instantly, and over time.
Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. Clinique is built on passion – a passion for our clients, for our innovative products and the development of our talent. We place the client at the heart of everything we do, giving superior care by providing dermatologist guided solutions, from skincare to makeup.
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. As one of our talented Counter Managers, you will be passionate about skin and beauty, creating an exceptional customer experience making your client feel Valued, Respected, Connected, and Confident while delivering customer service, operational and sales targets.
Qualifications
- Previous supervisory retail industry/customer services experience
- A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines
- A passion and energy to provide inspirational, authentic and personalised customer service
- Experience of creating and executing in-store events
- An approachable and friendly personality
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Counter Manager Lead — Elevate Skincare Experiences in Stockport employer: The Estee Lauder Companies
Clinique is an exceptional employer that prioritises the growth and development of its employees within the dynamic Retail Beauty Industry. With a strong commitment to providing competitive salaries, commission schemes, and extensive training opportunities, Clinique fosters a supportive work culture where team members are encouraged to thrive. Located in a vibrant retail environment, employees benefit from a product discount and the chance to create meaningful connections with clients, all while maintaining a healthy work-life balance.
Contact Details:
The Estee Lauder Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Counter Manager Lead — Elevate Skincare Experiences in Stockport
✨Tip Number 1
Get to know the brand inside out! Clinique is all about creating great skin, so dive into their products and values. This will help you connect with the interviewers and show your genuine passion for what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd make clients feel valued and respected. Role-playing with a friend can really help you nail those responses.
✨Tip Number 3
Show off your event planning skills! If you've organised in-store events before, be ready to share your experiences. Highlight how you made those events engaging and memorable for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and elevating skincare experiences.
We think you need these skills to ace Counter Manager Lead — Elevate Skincare Experiences in Stockport
Some tips for your application 🫡
Show Your Passion for Skincare:Let us see your enthusiasm for skincare and beauty in your application. Share any personal experiences or insights that highlight your passion for helping clients achieve their skincare goals.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Counter Manager Lead role. We want to see how your background fits with our mission at Clinique.
Highlight Your Customer Service Skills:Since providing exceptional customer service is key, be sure to include examples of how you've gone above and beyond for customers in previous roles. We love to see how you make clients feel valued and respected.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining our team!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Skincare Stuff
Make sure you brush up on Clinique's products and their benefits. Understand the Active Derm category and be ready to discuss how these products can help clients achieve their skincare goals. This shows your passion and knowledge, which is key for a Counter Manager.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you made a client feel valued and respected. This role is all about creating connections, so be ready to share your experiences that highlight your ability to inspire confidence in customers.
✨Be Ready to Discuss Events
Since executing in-store events is part of the job, come prepared with ideas for potential events you could run. Think about how you can engage customers and create memorable experiences. This will demonstrate your creativity and initiative, which are crucial for this role.
✨Flexibility is Key
Clinique values work-life balance, so be honest about your availability. Discuss how you can be flexible with your hours while still being committed to delivering outstanding service. This shows that you're a team player who understands the importance of balancing personal and professional commitments.
