At a Glance
- Tasks: Support digital growth and drive online sales for Clinique, Dr.Jart+, and Origins.
- Company: Join a leading skincare brand with a focus on innovation and sustainability.
- Benefits: Gain valuable experience in a dynamic role with potential for career advancement.
- Other info: Collaborative environment with opportunities to manage multiple projects.
- Why this job: Be part of exciting campaigns and enhance consumer experiences in the beauty industry.
- Qualifications: Strong communication skills and experience in retail trading are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're seeking an Online Coordinator to support the digital growth of Clinique and Dr.Jart+ across direct-to-consumer (DTC) websites and online retail partners. In this dynamic, cross-functional role, you will drive online sales, execute campaigns, and deliver a best-in-class consumer experience by collaborating with internal teams (Marketing, Commercial, Digital) and external retailers.
About the Brands
- Clinique: A trailblazer since 1968, delivering dermatologist-developed, allergy-tested, and 100% fragrance-free skincare. Simple. Safe. Effective.
- Dr.Jart+: Founded in 2005 by a dermatologist and an architect. High-quality formulas meet loud packaging, fusing skin science with art to deliver visible results.
- Origins: Pioneered natural, high-performance skincare in the late '80s. Formulated with sustainably sourced ingredients and manufactured using renewable energy.
Trading & Commercial Execution
- Calendar Support: Execute the online trading and promotional calendars across Clinique.co.uk, Dr.Jart+.co.uk, and retail partners accurately and on time.
- Promo Setup: Coordinate end-to-end promotional setup, including offer creation, stakeholder briefing, and cross-team alignment.
- Site Audits: Own and propose a timetable for regular site walks (desktop, mobile, web, and app) to test user journeys across brand and retail sites.
- Insights & Analysis: Monitor competitor and retail landscape trends; support post-campaign analysis to capture key learnings for future strategy.
Stock & Inventory Management
- Product Availability: Monitor stock across sites, flag out-of-stock risks, and collaborate with Supply Chain for timely replenishment.
- Launch Readiness: Support stock allocations, new product setup, and promotional merchandising.
- Issue Resolution: Troubleshoot and resolve technical issues relating to promotional setup and site execution.
- Sample & Strategy Management: Partner with the Ecommerce Manager to manage sample stock databases and drive the DTC redress processes to support our flagship strategy.
Campaigns & Marketing Launches
- Retailer Point of Contact: Act as the main contact for retailer online queries and content requests, collaborating internally to deliver assets efficiently.
- Campaign Execution: Assist in launching campaigns and new products across DTC and retailer sites, ensuring premium brand presentation.
- Asset Coordination: Work with Content & Marketing teams to gather launch assets and plan bespoke content outside global packs.
- Quality Assurance: Regularly lead QA audits on retailer sites to ensure absolute accuracy in product data, images, marketing, and merchandising.
Qualifications
- Commercial awareness, numerate and analytical with experience and exposure in a retail trading environment.
- Strong communication skills, both written and verbally and confident in leading both internal and external meetings.
- Highly organised and have the ability to manage multiple projects.
- Ability to show initiative and enthusiasm for driving the online business in line with sales targets.
- Ability to establish and maintain strong relationships with internal teams and third parties.
- Experience in managing multiple projects and ability to prioritise in the interest of the business.
- Proficient in PowerPoint and intermediate knowledge of Microsoft Excel.
Online Coordinator - Clinique, Dr Jart+ & Origins - 6 months Fixed Term employer: The Estee Lauder Companies
As an Online Coordinator for Clinique, Dr.Jart+, and Origins, you will thrive in a vibrant work culture that champions creativity and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages innovation. Located in a dynamic market, we offer the unique advantage of working with leading skincare brands that prioritise sustainability and consumer satisfaction, making this role both meaningful and rewarding.
Contact Details:
The Estee Lauder Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Online Coordinator - Clinique, Dr Jart+ & Origins - 6 months Fixed Term
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
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✨Get Your Hands Dirty on Platforms
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We think you need these skills to ace Online Coordinator - Clinique, Dr Jart+ & Origins - 6 months Fixed Term
Some tips for your application 🫡
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Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
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Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
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Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!
