At a Glance
- Tasks: Lead sales and enhance customer experience in a luxury beauty environment.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance in a vibrant retail setting.
- Why this job: Be part of a dynamic team that inspires and delights customers every day.
- Qualifications: Retail experience and a passion for exceptional customer service are preferred.
The predicted salary is between 25000 - 35000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- You will have:
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country.
Luxury Beauty Key Holder: Lead Sales & Customer Experience employer: The Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury beauty sector. With competitive salaries, a commission scheme, and generous product discounts, team members enjoy a rewarding experience while working in a dynamic environment that values authentic customer service. Located in the historic town of Bath and other key Designer Outlet destinations, employees benefit from a supportive atmosphere that encourages work-life balance and personal fulfilment.
Contact Details:
The Estee Lauder Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Beauty Key Holder: Lead Sales & Customer Experience
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Estée Lauder's products and values. This way, you can show your passion during interviews and connect with the hiring team on a deeper level.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed in the role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect.
We think you need these skills to ace Luxury Beauty Key Holder: Lead Sales & Customer Experience
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for luxury beauty products shine through! Share your experiences with the brands we represent and how they inspire you to provide exceptional customer service.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Key Holder position. Highlight any relevant retail experience, especially in supervisory roles, and demonstrate how you can contribute to our store's success.
Be Authentic:We value authenticity, so be yourself in your application! Share personal stories that reflect your customer service skills and how you’ve gone above and beyond to create memorable experiences for customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Estée Lauder Companies.
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies and their extensive range of luxury brands. Understand their unique selling points and what sets them apart in the beauty industry. This knowledge will help you demonstrate your passion for the products during the interview.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role is all about creating an inspiring and personalised experience.
✨Demonstrate Leadership Potential
As a Key Holder, you'll be supporting the Store Manager. Be ready to talk about any supervisory experience you have, including how you've coached or mentored others. Highlight your ability to motivate a team and achieve sales targets.
✨Be Flexible and Open
The company values work-life balance, so be honest about your availability. Show that you're adaptable and willing to work across different days and hours. This openness will reflect positively on your commitment to the role.
