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For Companies At a Glance
- Tasks: Manage key retailer accounts and drive sales performance across online and offline channels.
- Company: Join Estée Lauder, a leader in luxury cosmetics with a vibrant culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be the face of a renowned brand and shape retail strategies that make an impact.
- Qualifications: Experience in account management and strong analytical skills are essential.
- Other info: Dynamic role with a focus on collaboration and innovation in the beauty industry.
The predicted salary is between 36000 - 60000 £ per year.
The National Account Manager is responsible for managing key retailer accounts across both online and offline channels. This role involves achieving retail, net sales, and operating profit sales goals by developing and executing the brand's strategic plans. As the main interface between the brand and retailer partner store groups, you will drive sales performance, negotiate terms, and ensure seamless customer journeys across all touchpoints, both digital and physical.
Strategic Planning
- Set and manage retail and net sales targets for both online and offline channels, aligned with brand goals.
- Develop and execute differentiated marketing plans to achieve key performance indicators (KPIs) for each retailer.
- Create joint business plans with retailers to gain market share and promote key products.
- Assess risks and opportunities monthly, weekly, and annually, and recommend corresponding actions.
Account Management & Negotiations
- Lead negotiations with retailer teams on all trade and marketing initiatives to meet sales targets.
- Manage stock allocations for new product development, key retail moments (e.g., Christmas), and ensure e-retail sites are up to date with the right content and banners.
- Ensure that retailer websites are regularly updated and in compliance with brand guidelines.
- Collaborate with Sales and Commercial Directors for floor negotiations, corporate projects, and terms discussions.
Data Insights & Analysis
- Use internal and retailer data to drive strategic decisions.
- Provide key sales data and insights to stakeholders, monitoring brand performance against targets.
- Regularly review business performance and analyse profitability of retail activities and doors.
Collaboration & Communication
- Work closely with internal teams (marketing, social, and operations) to develop bespoke retailer trade marketing plans.
- Liaise with Finance to develop accurate records and ensure performance aligns with budget.
- Build strong relationships with key retailer contacts and act as a brand ambassador, ensuring the brand is a priority in retailer planning.
Promotions & Merchandising
- Oversee the execution of promotional activities and merchandising strategies to maximise sales.
- Conduct weekly site walks and monthly store visits to monitor execution and raise issues as necessary.
- Create and manage activity calendars, ensuring timely and effective execution of retailer promotions.
Qualifications
- Extensive experience in National Account Management, including P&L responsibility.
- Strong analytical abilities, with a keen understanding of data analysis, forecasting, and strategy development.
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
- Experience in luxury, cosmetics or a similar industry.
- Knowledge of both digital and physical retail operations and best practices.
- A strategic thinker with the ability to influence and build brand partnerships.
Candidates must be available immediately.
The Estée Lauder Companies National Account Manager, MAC - Fixed Term Contract until October 2026 in London employer: The Estee Lauder Companies
Contact Detail:
The Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Estée Lauder Companies National Account Manager, MAC - Fixed Term Contract until October 2026 in London
✨Tip Number 1
Networking is key! Reach out to people in the industry, especially those who work at Estée Lauder or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the brand and its competitors. Know their latest campaigns and be ready to discuss how you can contribute to their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your negotiation skills! As a National Account Manager, you'll need to demonstrate your ability to negotiate effectively. Role-play with a friend to build confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace The Estée Lauder Companies National Account Manager, MAC - Fixed Term Contract until October 2026 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Account Manager role. Highlight your experience in managing retailer accounts and achieving sales targets, as this will show us you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate how you've driven sales performance or successfully negotiated terms in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the beauty industry and how your skills align with our goals at Estée Lauder. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Numbers
As a National Account Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to sales performance, P&L management, and market share. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed and executed strategic plans in the past. Think about specific marketing initiatives or joint business plans you've created with retailers that led to measurable success. This will show your potential employer that you can think ahead and align with their brand goals.
✨Master the Art of Negotiation
Negotiation is key in this role, so come prepared with examples of successful negotiations you've led. Highlight your approach to building relationships with retailer teams and how you’ve managed to secure favourable terms while maintaining strong partnerships.
✨Be a Brand Ambassador
Understand the Estée Lauder brand and its values inside out. Be ready to discuss how you would represent the brand in retail environments and ensure it remains a priority for partners. Show your passion for the cosmetics industry and how you can contribute to enhancing the brand's presence.
