At a Glance
- Tasks: Lead sales teams and drive performance for iconic skincare brands.
- Company: Join Estée Lauder Companies, a leader in luxury skincare.
- Benefits: Enjoy hybrid working, generous leave, and exclusive discounts.
- Other info: Flexible hours and opportunities for personal development.
- Why this job: Make an impact in the beauty industry while developing your leadership skills.
- Qualifications: Retail management experience and strong leadership abilities required.
The predicted salary is between 40000 - 50000 £ per year.
The Estée Lauder Companies’ Skincare Cluster unites some of the world’s most iconic brands, each delivering exceptional results through unique expertise. Clinique offers dermatologist-developed, allergy-tested, fragrance-free formulas for all skin types and tones. La Mer delivers the ultimate in luxury with its legendary Miracle Broth. The Men’s Skincare Group leads with targeted solutions from Clinique for Men and LAB SERIES. Dr.Jart+ pioneers innovative formulas like the original BB Cream. Together, these brands combine science, nature, and artistry to inspire confidence worldwide.
WHAT THIS ROLE DOES: The Area Sales & Education Manager (ASEM) is accountable for the overall performance within a designated area. This role leads the Point of Sale (POS) Management teams, driving sales, operations, and consumer service excellence. The ASEM ensures the implementation of the commercial strategy at the local level, coaching POS management to achieve KPIs, while cultivating a customer-centric, performance-driven culture.
PROJECTS / WORK YOU WILL BE PART OF:
- Sales & Service Management
- Set and achieve sales and profitability targets for the area by managing POS performance and ensuring alignment with brand objectives.
- Lead and engage the POS management teams to meet their targets through regular communication and development opportunities.
- Monitor KPIs to ensure that commercial targets are met and take corrective actions when necessary.
- Collaborate with internal teams and retail partners to create and execute strategies that drive traffic and conversion while maintaining brand values.
- Team Leadership & Development
- Lead, coach, and develop POS management teams, ensuring that they have the skills and resources to meet business objectives.
- Foster a culture of accountability, teamwork, and high performance.
- Conduct regular performance reviews, setting clear goals and providing feedback based on KPIs and operational success.
- Build a talent pipeline, identifying key roles and providing training and development opportunities for team members.
- Ensure that POS management teams adhere to company policies and maintain high standards of customer service, with a focus on consumer recruitment and retention strategies.
- Operations & Commercial Excellence
- Ensure effective execution of the commercial strategy by managing product presentations, inventory, and visual merchandising.
- Collaborate with the central teams to ensure operational processes are followed, including inventory management and store maintenance.
- Monitor and review retail operations to ensure a high standard of service and product presentation is maintained.
- Brand & Consumer Engagement
- Champion the brand’s values and ensure they are consistently represented at every POS location.
- Lead the POS management team in delivering exceptional consumer experiences, focusing on service excellence, product knowledge, and brand engagement.
- Act as the brand ambassador, promoting brand identity and ensuring it resonates with customers through all points of interaction.
WHAT YOU WILL NEED TO BE SUCCESSFUL IN THIS ROLE:
- Strong leadership capabilities, with a proven ability to inspire and develop high-performing teams.
- Experience in retail management, with a focus on sales, service, and team leadership.
- Strong business acumen and the ability to interpret sales data and adjust strategies accordingly.
- Excellent communication and interpersonal skills to manage relationships with internal and external stakeholders.
- A passion for delivering exceptional customer service and driving business results.
- Ability to travel across the area and work flexible hours, including evenings and weekends.
COMPENSATION AND BENEFITS:
- Hybrid Working
- 25 Days Annual Leave (exc. Bank Holidays)
- 1 day Annual Leave to celebrate your birthday
- Holiday Purchase opportunity
- Bonus Opportunity
- Ability to work Remotely/Abroad up to two weeks per calendar year
- Summer Fridays
- Generous Staff Discount
- Mental Health Wellbeing Initiatives
- Benefits platform with exclusive discounts and offers
- Employee resource groups
- LinkedIn learning
Clinique, La Mer, Origins, Dr.Jart+ & Lab Series, Area Sales & Education Mgr (Northwest 7months FTC) in Liverpool employer: The Estee Lauder Companies
The Estée Lauder Companies is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. As an Area Sales & Education Manager, you will benefit from a hybrid working model, generous annual leave, and unique perks such as Summer Fridays and a robust mental health wellbeing initiative. Join a team that champions iconic brands and fosters a customer-centric environment, ensuring you have the resources and support to thrive in your role.
Contact Details:
The Estee Lauder Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinique, La Mer, Origins, Dr.Jart+ & Lab Series, Area Sales & Education Mgr (Northwest 7months FTC) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and retail industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the brands under Estée Lauder and understand their values and products. We want you to show how your experience aligns with their mission. Practice common interview questions and think of examples that highlight your leadership and sales skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged. Let’s get you that Area Sales & Education Manager role!
We think you need these skills to ace Clinique, La Mer, Origins, Dr.Jart+ & Lab Series, Area Sales & Education Mgr (Northwest 7months FTC) in Liverpool
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brands shine through! We want to see how much you love skincare and how you can bring that passion to the role.
Tailor Your Experience:Make sure to highlight your relevant experience in retail management and team leadership. We’re looking for specific examples of how you've driven sales and developed teams, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Brands Inside Out
Before the interview, dive deep into the brands you'll be representing. Understand their unique selling points, target audiences, and recent campaigns. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific situations where you inspired your team to meet targets or improved performance. This is crucial for a role that focuses on team leadership and development.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience with sales strategies and how you've used data to drive results. Think of instances where you've adjusted your approach based on KPIs and what the outcomes were. This will showcase your business acumen and ability to adapt.
✨Emphasise Customer-Centricity
Since this role is all about delivering exceptional customer experiences, prepare to talk about how you've prioritised customer service in your previous roles. Share stories that illustrate your commitment to consumer engagement and retention strategies.
