At a Glance
- Tasks: Support the Store Manager in running a vibrant cosmetics store and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, commission, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance.
- Why this job: Be part of a dynamic team and inspire customers with premium beauty products.
- Qualifications: Retail experience is a plus, along with a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- You will have:
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country.
Key Holder - The Cosmetics Company Store - Bridgend - 8 hours (2 days) employer: The Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the beauty retail sector. As a Key Holder at The Cosmetics Company Store in Bridgend, you will enjoy competitive salaries, commission schemes, and generous product discounts, all while being part of a team that values work-life balance and provides opportunities for mentorship and career advancement in a globally recognised luxury brand environment.
Contact Details:
The Estee Lauder Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Bridgend - 8 hours (2 days)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Estée Lauder's history and their product range. This shows genuine interest and helps you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. This is key for a Key Holder role, so be ready to share those stories.
✨Tip Number 3
Dress the part! Since you're applying for a position in cosmetics, make sure you look polished and presentable. It reflects your understanding of the brand's image and values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team at The Cosmetics Company Store.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Bridgend - 8 hours (2 days)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for beauty and customer service shine through. We want to see that you’re genuinely excited about the products and the role!
Tailor Your CV:Make sure to customise your CV to highlight any relevant retail experience or skills that match what we’re looking for. It’s all about showing us why you’d be a great fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies and their various brands. Understand their product lines, values, and what sets them apart in the market. This knowledge will help you demonstrate your passion for the role and connect with the company's ethos during the interview.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail operations experience, especially any supervisory roles. Highlight specific examples where you've successfully managed cash reconciliation or coached team members to meet sales targets. This will show that you have the skills needed to support the Store Manager effectively.
✨Emphasise Customer Service Skills
Prepare to share instances where you've provided exceptional customer service. The Cosmetics Company Store values personalised experiences, so think of ways you've gone above and beyond for customers. This will illustrate your ability to create a welcoming environment for shoppers.
✨Discuss Availability Openly
Since flexible availability is important for this role, be honest about your schedule during the interview. Discuss your willingness to work various shifts and how you can contribute to the store's success. This transparency will help build trust with the hiring manager.
