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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming in-store experience.
- Company: Join the iconic Jo Malone London team known for its creativity and kindness.
- Benefits: Competitive pay, excellent training, and a supportive work environment.
- Why this job: Kickstart your career in prestige beauty with a focus on personal growth.
- Qualifications: Passion for service, creativity, and ability to work flexible retail hours.
- Other info: Be part of a high-performing team and enjoy opportunities for career advancement.
Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals
Responsibilities and tasks
• Deliver exceptional customer service
• Maximise sales performance and productivity
• Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
The Ideal Candidate
The ideal candidate will be warm, kind and friendly, love to help with a \’can-do\’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
- The ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Our Brand
The Employee Promise: Our values are trust, respect and humour and we apply these to everything we do for the benefit of each individual and the company.
At Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur, awakening the most underplayed of the senses and seeing the world in high definition. Our unique culture of kindness and creativity means not only a happy working environment where friendships are made, but also a supportive and stimulating one where careers are built.
Description
As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.
While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.
Qualifications
- While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
- All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Jo Malone London - Cardiff - Stylist - 12hrs over 2 days per week employer: The Estee Lauder Companies
Contact Detail:
The Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Cardiff - Stylist - 12hrs over 2 days per week
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jo Malone's products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle different types of customers. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and genuinely interested in the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Jo Malone London. Don’t miss out on this opportunity!
We think you need these skills to ace Jo Malone London - Cardiff - Stylist - 12hrs over 2 days per week
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role at Jo Malone London. Highlight any relevant experience or skills that match the job description, especially your ability to provide exceptional customer service and work in a team.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional too. Use clear language and check for any spelling or grammar mistakes before hitting send. A polished application shows us you care!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Fragrance
Familiarise yourself with Jo Malone London's signature scents and the concept of Fragrance Combining. Being able to discuss your favourite fragrances and how they can be layered will show your passion for the brand and help you connect with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this role is all about creating memorable experiences.
✨Dress to Impress
Since the role requires maintaining high grooming standards, make sure you present yourself in a polished and professional manner. Choose an outfit that reflects the brand's aesthetic while ensuring you feel comfortable and confident.
✨Be Ready for Teamwork
Jo Malone values collaboration, so be prepared to discuss how you've worked effectively in a team before. Share specific instances where you contributed to a team goal or supported colleagues during busy periods.
