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- Tasks: Lead a team to create memorable customer experiences and manage daily store operations.
- Company: Join Jo Malone London, a brand known for its luxurious fragrances and thoughtful gifting.
- Benefits: Enjoy competitive salary, commission, and product discounts while maintaining work-life balance.
- Why this job: Be part of a creative environment where you can inspire others and elevate in-store events.
- Qualifications: Retail experience at Supervisor level in beauty, with a passion for customer service and mentoring.
- Other info: Flexible hours available; discuss your schedule during the interview.
The predicted salary is between 24000 - 36000 £ per year.
Description Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining . Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. As Boutique Manager, your role will also be to elevate these in-store events. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Boutique and Brand vision. Compensation and Benefits Competitive industry salary Commission scheme Product discount Qualifications Training & development Qualifications You will have: Proven retail experience at Supervisor or above level, preferably within beauty The ability to provide inspirational, authentic and personalized customer service Experience of coaching/mentoring others to achieve their full potential and to succeed A drive to achieve sales and customer service targets Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proof of right to live and work in the country
Jo Malone London - Assistant Boutique Manager - Belfast (House of Fraser) - 37.5 Hours employer: The Estee Lauder Companies
Contact Detail:
The Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Assistant Boutique Manager - Belfast (House of Fraser) - 37.5 Hours
✨Tip Number 1
Familiarize yourself with Jo Malone London's product range and brand values. Understanding their unique approach to fragrance and customer experience will help you connect with the team during your interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight your experience in coaching and mentoring others, as this is crucial for the Assistant Boutique Manager role.
✨Tip Number 3
Showcase your passion for customer service by discussing specific instances where you went above and beyond for customers. This will demonstrate your alignment with Jo Malone's commitment to personalized service.
✨Tip Number 4
Be ready to discuss your availability and flexibility. Since the role requires adaptability across various days and hours, showing that you're open to working different shifts can set you apart from other candidates.
We think you need these skills to ace Jo Malone London - Assistant Boutique Manager - Belfast (House of Fraser) - 37.5 Hours
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Jo Malone London's unique brand identity and values. Highlight your understanding of their products and how you can contribute to their vision in your application.
Showcase Relevant Experience: Emphasize your retail experience, particularly in beauty, and provide specific examples of how you've successfully managed teams or elevated customer experiences in previous roles.
Personalize Your Application: Craft a personalized cover letter that reflects your passion for the brand and your commitment to providing exceptional customer service. Mention any relevant achievements that align with the role's requirements.
Highlight Flexibility: Since the role requires flexible availability, make sure to mention your willingness to work various hours and discuss your availability openly in your application.
How to prepare for a job interview at The Estee Lauder Companies
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience, especially in supervisory roles. Share specific examples of how you've successfully managed a team or improved sales in your past positions.
✨Emphasize Customer Service Skills
Jo Malone London values personalized customer service. Prepare to discuss how you have provided exceptional service in the past and how you can bring that same level of care to their customers.
✨Discuss Coaching and Mentoring
Since the role involves coaching others, be ready to talk about your experience in mentoring team members. Share success stories where your guidance helped someone achieve their potential.
✨Be Open About Availability
Flexibility is key for this position. Be honest about your availability and discuss how you can accommodate the store's needs while maintaining a good work-life balance.
