At a Glance
- Tasks: Lead a dynamic team to achieve sales and customer service targets in a fast-paced retail environment.
- Company: Join Estee Lauder at Selfridges, a brand known for innovation and excellence.
- Benefits: Competitive salary, outstanding training, and progressive career opportunities.
- Other info: Embrace a diverse culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving a high-profile business and inspiring your team.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Qualifications:
- Proven retail management/assistant retail management experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalised customer service.
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
- Previous retail operations experience including inventory and facilities management and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience of creating and executing in-store events.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft Office.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Description:
Position Summary: We are looking for a dynamic and inspirational Business Manager to lead our Estee Lauder Business within Selfridges. You will coach and develop our team of Beauty Advisors to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This elevated role will work with all Head Office functions to deliver recruitment, HR, business strategy and analytics, and operational excellence. This is an exceptional opportunity for you to drive a multi-million-pound turnover, high-profile business, alongside leading and inspiring a large team. You will have total ownership for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of high performing teams, working with internal functions to make your vision a reality.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the next step towards a field Area Sales or Education role.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Global Flagship Estee Lauder Business Manager Selfridges London 37.5hrs employer: The Estee Lauder Companies
At Estee Lauder, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and personal growth. As a Business Manager at our Selfridges location, you will benefit from comprehensive training, competitive remuneration, and the opportunity to lead a passionate team in a dynamic retail environment, all while driving significant business success. Join us to inspire others and advance your career in a role that truly values your contributions and ambitions.
Contact Details:
The Estee Lauder Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Global Flagship Estee Lauder Business Manager Selfridges London 37.5hrs
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and retail industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for cosmetics and retail shine through. Share your experiences and how you've led teams to success. Authenticity goes a long way in making a memorable impression.
✨Tip Number 3
Prepare for situational questions! Think about times you've tackled challenges in retail management or created successful in-store events. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Global Flagship Estee Lauder Business Manager Selfridges London 37.5hrs
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your retail management experience, especially in cosmetics. We want to see how you've led teams and achieved sales targets, so don’t hold back on those achievements!
Be Personal and Authentic:When writing your application, let your personality shine through! We’re looking for someone who can provide inspirational customer service, so share any relevant stories that showcase your approach.
Tailor Your Application:Don’t just send a generic application. Take the time to tailor it to the Business Manager role at Estee Lauder. Mention specific skills like business planning and team leadership that align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Numbers
Make sure you’re familiar with key sales figures and targets from your previous roles. Be ready to discuss how you achieved these goals and what strategies you used. This will show that you understand the business side of retail management.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to success or resolved a conflict. This will demonstrate your ability to inspire and manage a team effectively.
✨Be Event-Ready
Since this role involves creating in-store events, come prepared with ideas for potential events you could execute. Discuss how you would engage customers and drive sales through these initiatives. This shows your proactive approach and creativity.
✨Master the Tech
Brush up on your knowledge of retail point-of-sale software and Microsoft Office. Be ready to discuss how you’ve used these tools in your previous roles to enhance operations or improve customer service. This will highlight your technical proficiency and readiness for the role.
