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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain a vibrant store environment.
- Company: Join the iconic Jo Malone London team at House of Fraser Glasgow.
- Benefits: Flexible hours, competitive pay, and a chance to work with luxury products.
- Other info: Dynamic retail environment with opportunities for growth and development.
- Why this job: Be part of a brand that values creativity and personal connection with customers.
- Qualifications: Warm, friendly attitude with a passion for service and storytelling.
The predicted salary is between 12 - 15 £ per hour.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
Responsibilities and tasks
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
The Ideal Candidate
- The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude.
- Will have a passion for service and storytelling whilst being adaptable and versatile.
- Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
- The ability to provide inspirational, authentic and personalized customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Jo Malone London - House of Fraser Glasgow - Stylist 13 hours per week employer: The Estee Lauder Companies
Contact Detail:
The Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - House of Fraser Glasgow - Stylist 13 hours per week
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Jo Malone's history, values, and products. This way, you can show off your passion for their service and storytelling during the chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your warm and friendly approach. Role-play with a mate or in front of the mirror to nail that 'can-do' attitude.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the brand's grooming guidelines. A clean, crisp image will not only boost your confidence but also show that you understand the importance of presentation in retail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to the store's success.
We think you need these skills to ace Jo Malone London - House of Fraser Glasgow - Stylist 13 hours per week
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and how you connect with others.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience in retail and customer service, and mention any specific skills that align with what we’re looking for at Jo Malone London.
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your language professional. Use a warm tone that reflects our brand values, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer. This role is all about delivering exceptional service, so be ready to share your experiences that highlight your warm and friendly nature.
✨Familiarise Yourself with the Brand
Do some homework on Jo Malone London. Understand their products, values, and what sets them apart in the market. Being able to discuss their brand story and how you can contribute to it will show your passion and commitment during the interview.
✨Showcase Your Team Spirit
This position requires collaboration with colleagues, so be prepared to talk about your teamwork experiences. Share specific instances where you’ve worked well with others to achieve a common goal, especially in a retail environment.
✨Dress to Impress
Since the role involves maintaining high grooming standards, make sure you present yourself well for the interview. Dress smartly and ensure your appearance reflects the brand's image. This will not only boost your confidence but also demonstrate your understanding of the brand's expectations.