At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Other info: Diverse and inclusive workplace that values every individual.
- Why this job: Kickstart your career in beauty with a dynamic and supportive team.
- Qualifications: Retail experience, coaching skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
At Estée Lauder Companies, we are committed to promoting an inclusive and diverse work environment. We believe that every individual brings unique value and we strongly encourage applications from people of all backgrounds, gender identities, sexual orientations, religions, and disabilities.
Estee Lauder - Selfridges London - 37.5 hour Assistant Business Manager employer: The Estee Lauder Companies
At Estée Lauder, we pride ourselves on being a premier employer in the beauty industry, offering a vibrant work culture that champions diversity and personal growth. Located in the heart of London at Selfridges, our team enjoys exceptional training opportunities, competitive benefits, and the chance to thrive in a fast-paced retail environment while making a meaningful impact on customer experiences. Join us to develop your career with a leader in prestige beauty, where your passion for coaching and retail can flourish.
Contact Details:
The Estee Lauder Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Estee Lauder - Selfridges London - 37.5 hour Assistant Business Manager
✨Tip Number 1
Get to know the brand! Dive deep into Estée Lauder's products and values. When you show genuine passion for their offerings during your interview, it’ll definitely set you apart from the crowd.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you’re proactive!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail and leadership. Role-play with a friend or in front of the mirror to boost your confidence and delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining a fantastic team that values diversity and growth.
We think you need these skills to ace Estee Lauder - Selfridges London - 37.5 hour Assistant Business Manager
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty products shine through! Share your experiences with cosmetics and how they inspire you. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Estée Lauder family.
Highlight Your Leadership Skills:Since this role involves coaching and mentoring, make sure to showcase any previous supervisory experience. Tell us about times you've led a team or helped others achieve their goals. We’re all about inspiring growth, so show us how you can contribute!
Be Authentic and Personal:Personalise your application by sharing specific examples of how you've provided exceptional customer service in the past. We value authenticity, so don’t be afraid to let your personality come through in your writing. Make it memorable!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Products
Before the interview, make sure you’re familiar with Estée Lauder's range of products. Understand their key features and benefits, as well as any recent launches or promotions. This will show your genuine interest in the brand and help you answer questions confidently.
✨Showcase Your Leadership Skills
As an Assistant Business Manager, you'll need to demonstrate your supervisory and coaching abilities. Prepare examples from your past experiences where you've successfully led a team or mentored others. Highlight how you helped them achieve sales targets or improve customer service.
✨Emphasise Customer Service Excellence
Estée Lauder values personalised customer service, so be ready to discuss how you’ve provided exceptional service in previous roles. Share specific instances where you went above and beyond for a customer, and how that impacted sales or customer satisfaction.
✨Prepare for Operational Questions
Since the role involves retail operations, brush up on your knowledge of inventory management and cash reconciliation. Be prepared to discuss your experience with retail point-of-sale software and how you’ve handled operational challenges in a fast-paced environment.
