CRM & Retention Strategy Lead – Luxury Beauty
CRM & Retention Strategy Lead – Luxury Beauty

CRM & Retention Strategy Lead – Luxury Beauty

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead CRM campaigns and enhance customer loyalty in the luxury beauty sector.
  • Company: A top beauty brand based in Greater London with a focus on innovation.
  • Benefits: Competitive pay, hybrid work, annual leave, and exclusive employee discounts.
  • Why this job: Join a dynamic team and shape customer experiences in the luxury beauty market.
  • Qualifications: Strong CRM skills, analytical mindset, and experience in innovative strategy development.
  • Other info: Exciting opportunity for career growth in a vibrant industry.

The predicted salary is between 36000 - 60000 £ per year.

A leading beauty company in Greater London seeks a CRM Manager to oversee customer engagement and loyalty strategies. This role involves executing CRM campaigns, managing consumer data insights, and collaborating with retail partners to drive business growth.

Ideal candidates will possess strong CRM expertise, analytical skills, and proven experience in driving innovative strategies.

The position offers a hybrid work arrangement with competitive compensation and various employee benefits, including annual leave and generous discounts.

CRM & Retention Strategy Lead – Luxury Beauty employer: The Estee Lauder Companies

As a leading beauty company in Greater London, we pride ourselves on fostering a dynamic work culture that champions creativity and innovation. Our employees enjoy a hybrid work arrangement, competitive compensation, and a range of benefits including generous discounts and ample annual leave, all while having the opportunity to grow their careers in a vibrant industry. Join us to be part of a team that values your contributions and supports your professional development in the luxury beauty sector.
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Contact Detail:

The Estee Lauder Companies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM & Retention Strategy Lead – Luxury Beauty

Tip Number 1

Network like a pro! Reach out to people in the beauty industry, especially those working in CRM and retention. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your skills! Prepare a portfolio showcasing your past CRM campaigns and data insights. This will help you stand out during interviews and demonstrate your expertise in driving innovative strategies.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how you've successfully managed consumer data and collaborated with partners in previous roles.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace CRM & Retention Strategy Lead – Luxury Beauty

CRM Expertise
Customer Engagement Strategies
Loyalty Strategies
Analytical Skills
Consumer Data Insights
Collaboration Skills
Business Growth Strategies
Campaign Execution
Innovative Strategy Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of CRM & Retention Strategy Lead. Highlight your experience in customer engagement and loyalty strategies, and don’t forget to showcase any relevant analytical skills you have!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the beauty industry and how your innovative strategies can drive business growth. Keep it engaging and personal!

Showcase Your Data Skills: Since this role involves managing consumer data insights, be sure to mention any tools or methodologies you’re familiar with. We love candidates who can demonstrate their analytical prowess and how it’s helped in previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at The Estee Lauder Companies

Know Your CRM Inside Out

Make sure you’re well-versed in the latest CRM tools and strategies. Brush up on your knowledge of customer engagement techniques and be ready to discuss how you've successfully implemented them in past roles.

Showcase Your Analytical Skills

Prepare to demonstrate your analytical prowess by discussing specific examples where you've used data insights to drive business growth. Bring along any relevant metrics or case studies that highlight your impact.

Collaborate Like a Pro

Since this role involves working with retail partners, think of examples where you've successfully collaborated with others. Be ready to share how you’ve built relationships and driven results through teamwork.

Embrace the Luxury Aspect

Familiarise yourself with the luxury beauty market. Understand what sets it apart and be prepared to discuss how you can tailor CRM strategies to enhance customer loyalty in this sector.

CRM & Retention Strategy Lead – Luxury Beauty
The Estee Lauder Companies
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