At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, excellent training, and career advancement opportunities.
- Other info: Flexible hours and a vibrant team culture await you!
- Why this job: Kickstart your retail career while coaching others to shine in a dynamic environment.
- Qualifications: Retail experience, coaching skills, and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Counter Manager employer: The Estee Lauder Companies
Join a leading name in prestige beauty as a Counter Manager, where you will thrive in a vibrant and inclusive work culture that champions diversity and personal growth. With exceptional training programmes and clear pathways for career advancement, we empower our employees to excel while offering a competitive remuneration package. Located in a bustling retail environment, this role not only allows you to inspire and develop a talented team but also positions you at the forefront of an exciting industry.
Contact Details:
The Estee Lauder Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Counter Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail experience and how you've coached others in the past. We want to hear specific examples that highlight your skills and achievements.
✨Tip Number 3
Dress the part! Since this is a beauty role, make sure your appearance reflects the brand's image. Show them you understand the importance of presentation in retail.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Counter Manager
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! Share specific examples of how you've inspired others in a fast-paced environment and how you’ve achieved sales targets. We want to see that spark!
Highlight Your Coaching Skills:Make sure to emphasise your experience in coaching and mentoring. We’re looking for someone who can lead a team, so share stories about how you've helped others reach their potential. This is your chance to show us what you can bring to the table!
Be Authentic:We value authenticity, so be yourself in your application. Use a friendly tone and don’t be afraid to let your personality come through. We want to know the real you and how you can contribute to our diverse culture.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products in the beauty industry. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Show Off Your Coaching Skills
Since the role involves coaching and mentoring, be ready to share specific examples of how you've successfully developed others in previous positions. Think about times when you helped a team member achieve their targets or improved their customer service skills.
✨Demonstrate Customer Service Excellence
Prepare to discuss how you provide personalised and authentic customer service. You might even want to role-play a scenario where you handle a difficult customer. This will showcase your problem-solving skills and ability to maintain a positive shopping experience.
✨Be Ready for Operational Questions
Expect questions about retail operations, like inventory management and cash reconciliation. Brush up on these topics and be prepared to explain how you've handled these tasks in the past. Showing your operational savvy will highlight your readiness for the role.
