At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand at Marks and Spencer's Kingston.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Other info: Diverse culture that values your unique perspective.
- Why this job: Kickstart your retail career in a dynamic environment with a focus on coaching.
- Qualifications: Retail experience, supervisory skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Clinique Counter Manager Marks and Spencer's Kingston 28.5hours employer: The Estee Lauder Companies
Marks and Spencer's Kingston offers an inspiring work environment where you can thrive as a Clinique Counter Manager. With a strong emphasis on personal development, our culture fosters diversity and inclusivity, providing you with exceptional training and career progression opportunities. Join us to be part of a dynamic team that values your contributions and rewards your passion for beauty and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Clinique Counter Manager Marks and Spencer's Kingston 28.5hours
✨Tip Number 1
Get to know the company culture! Before your interview, check out Marks and Spencer's values and mission. This way, you can tailor your answers to show how you fit right in with their vibe.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your supervisory and coaching skills, as these are key for the Assistant Counter Manager role.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and be ready to share specific examples of how you've led teams and achieved targets in your previous roles. This will help you stand out as a high performer.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Clinique Counter Manager Marks and Spencer's Kingston 28.5hours
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how your experience aligns with our values and how you can inspire others in a fast-paced environment.
Highlight Your Coaching Skills:Make sure to emphasise any previous supervisory or coaching roles you've had. We love candidates who can mentor and develop their team, so share specific examples of how you've helped others achieve their goals.
Be Authentic:We appreciate authenticity, so be yourself in your application. Share your unique experiences and how they’ve shaped your approach to customer service and team leadership. It’s all about being genuine!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Stuff
Make sure you brush up on your knowledge of the cosmetics industry and the specific products that Clinique offers. Familiarise yourself with their bestsellers and any recent launches. This will show your passion for the brand and help you answer questions confidently.
✨Showcase Your Leadership Skills
Since the role involves coaching and mentoring, be prepared to share examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or improved team performance, and be ready to discuss these during the interview.
✨Customer Service is Key
Prepare to demonstrate your ability to provide exceptional customer service. Have a few anecdotes ready that highlight how you've gone above and beyond for customers in previous roles. This will illustrate your commitment to creating an authentic and personalised shopping experience.
✨Be Ready for Operational Questions
Expect questions about retail operations, such as inventory management and cash handling. Brush up on your experience with point-of-sale systems and be ready to discuss how you've managed these aspects in a fast-paced environment. This will show that you're not just a people person but also operationally savvy.
