At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service targets.
- Company: Join a prestigious beauty brand at John Lewis London.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Other info: Diverse culture with a focus on personal development and success.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Retail management experience, strong leadership, and business planning skills.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Clinique Business Manager- John Lewis London employer: The Estee Lauder Companies
As a Clinique Business Manager at John Lewis London, you will thrive in a vibrant and inclusive work culture that champions personal growth and development. With a strong emphasis on leadership and coaching, you will have the opportunity to shape your team while enjoying competitive benefits and a clear pathway for career advancement within the prestigious beauty industry. Join us in a dynamic retail environment where your passion for business and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Clinique Business Manager- John Lewis London
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty industry, especially those who work at John Lewis or similar retailers. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've coached teams to success. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 3
Be ready to discuss your business planning experience. Prepare to talk about how you've set targets and executed strategies in previous roles. This will show you're not just a manager, but a strategic thinker.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Clinique Business Manager- John Lewis London
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, especially in a fast-paced retail environment like cosmetics.
Tailor Your Business Plan Experience:When discussing your business planning skills, be specific! Share examples of how you've set sales targets and executed strategies that led to success. This will show us you're ready to take charge as our Store Manager.
Customer Service is Key:We love candidates who can provide exceptional customer service. Include any experiences where you’ve gone above and beyond for customers, as this is crucial for the role. Make it personal!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Business Inside Out
Before the interview, make sure you understand the brand and its products thoroughly. Research Clinique's latest offerings, their target market, and any recent campaigns. This knowledge will help you demonstrate your passion for the brand and show that you're ready to take on the role of a business manager.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or coached individuals to achieve their goals. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will highlight your ability to inspire and develop others, which is crucial for this role.
✨Be Ready to Discuss Business Planning
Since the role involves creating and executing business plans, come prepared to discuss your experience with setting sales targets and analysing performance. Think of specific instances where your planning led to measurable success, and be ready to share these insights during the interview.
✨Demonstrate Your Customer Service Passion
Customer relationship management is key in this position. Prepare to talk about how you've provided exceptional customer service in the past. Share stories that illustrate your ability to connect with customers and create memorable experiences, as this will resonate well with the interviewers.
