At a Glance
- Tasks: Support the Store Manager in running a vibrant cosmetics store and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, commission, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance and career growth.
- Why this job: Be part of a dynamic team and inspire customers with premium beauty products.
- Qualifications: Retail experience is a plus, along with a passion for customer service.
The predicted salary is between 10 - 12 € per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- You will have:
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country.
Key Holder - The Cosmetics Company Store - Bridgend - 8 hours (2 days) employer: The Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the beauty retail sector. As a Key Holder at The Cosmetics Company Store in Bridgend, you will enjoy competitive compensation, a generous commission scheme, and product discounts, all while being part of a supportive team that values work-life balance and fosters a passion for delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Bridgend - 8 hours (2 days)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Estée Lauder's products and values. Show us that you’re not just another candidate but someone who genuinely connects with our luxury brands.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to see how you can bring that passion and energy to our store.
✨Tip Number 3
Be flexible! We love team members who can adapt to different shifts. Make sure to discuss your availability openly with us during the interview – it shows you’re ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our company culture and values before you even step foot in the store.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Bridgend - 8 hours (2 days)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for beauty and customer service shine through. We want to see that you’re genuinely excited about the products and the role!
Tailor Your CV:Make sure to customise your CV to highlight any relevant retail experience or skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies and their brands. Understand their values, product lines, and what makes them unique. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Retail Experience
Be ready to discuss any previous retail operations experience you have, especially around cash handling and store management. Highlight specific examples where you've successfully managed a team or improved customer service, as this will demonstrate your capability as a Key Holder.
✨Emphasise Customer Service Skills
Prepare to share instances where you've provided exceptional customer service. The company values personalised experiences, so think of ways you've gone above and beyond for customers in the past. This will show that you align with their mission of delivering authentic service.
✨Discuss Availability Openly
Since flexible availability is important for this role, be honest about your schedule during the interview. Discuss your willingness to work various shifts and how you can contribute to the team's success while maintaining a good work-life balance.
