At a Glance
- Tasks: Support the Store Manager in running a vibrant cosmetics store and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, commission, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance and career growth.
- Why this job: Be part of a dynamic team and inspire customers with premium beauty products.
- Qualifications: Retail experience is a plus, along with a passion for customer service.
The predicted salary is between 12 - 13 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- You will have:
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country.
Key Holder - The Cosmetics Company Store - Fitzrovia/London - 13.5hr/2 days in Bath employer: The Estee Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the beauty retail sector. As a Key Holder in our Fitzrovia store, you will enjoy competitive pay, a commission scheme, and generous product discounts, all while being part of a team that values work-life balance and provides opportunities for mentorship and career advancement in a globally recognised luxury brand environment.
Contact Details:
The Estee Lauder Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Fitzrovia/London - 13.5hr/2 days in Bath
✨Tip Number 1
Get to know the brand! Dive into Estée Lauder's history and values. When you show genuine passion for their products during your interview, it’ll definitely set you apart from the crowd.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. This will help you shine when they ask about your approach to providing that personalised service.
✨Tip Number 3
Be ready to talk about teamwork! Share examples of how you've supported your colleagues in previous roles. The hiring team loves to hear about your ability to coach and mentor others, especially in a retail environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Estée Lauder family!
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Fitzrovia/London - 13.5hr/2 days in Bath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for beauty and customer service shine through. We want to see that you’re genuinely excited about the products and the role!
Tailor Your CV:Make sure to customise your CV to highlight any relevant retail experience or skills that match what we’re looking for. Mention any previous roles where you’ve provided top-notch customer service or led a team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your experiences and skills are easy to read and understand. No need for fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies and their extensive range of brands. Understand what makes each brand unique and be ready to discuss your favourites. This shows your passion for the products and helps you connect with the interviewers.
✨Showcase Your Retail Experience
Highlight any previous retail operations experience you have, especially in cash handling and store management. Be prepared to share specific examples of how you've successfully managed these tasks in the past, as this will demonstrate your capability for the Key Holder role.
✨Emphasise Customer Service Skills
Prepare to discuss your approach to providing exceptional customer service. Think of instances where you've gone above and beyond for a customer, as this aligns perfectly with the company's focus on personalised service.
✨Be Flexible and Open
Since the role requires flexible availability, be honest about your schedule during the interview. Discuss how you can adapt to the store's needs while maintaining a good work-life balance, which is something the company values.
