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- Tasks: Lead and coach a team of Sales Associates to hit sales and service goals.
- Company: Join a leader in prestige beauty with a focus on diversity and growth.
- Benefits: Enjoy competitive pay, outstanding training, and career advancement opportunities.
- Why this job: Perfect for ambitious self-starters passionate about retail and coaching others.
- Qualifications: Retail experience, supervisory skills, and a knack for customer service required.
- Other info: Must be available for flexible retail hours and have relevant software experience.
The predicted salary is between 21600 - 36000 £ per year.
Description We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self?starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications ? Proven retail experience preferably within cosmetics ? The ability to provide inspirational, authentic and personalized customer service ? Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets ? Retail operations experience including inventory management and cash reconciliation ? Ability to work retail hours including days, nights, weekends and special events in a fast?paced work environment ? Previous experience with retail point?of?sale software ? Proficient in Microsoft Office ? Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Assistant Manager Assistant Counter Manager employer: The Estee Lauder Companies
Contact Detail:
The Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Assistant Counter Manager
✨Tip Number 1
Familiarize yourself with the latest trends in the cosmetics industry. Being knowledgeable about current products and brands will not only help you stand out during the interview but also demonstrate your passion for retail and customer service.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully coached or mentored team members in previous roles. This will show us that you have the ability to inspire and develop others, which is crucial for the Assistant Counter Manager position.
✨Tip Number 3
Be ready to discuss your experience with retail operations, especially inventory management and cash reconciliation. We value candidates who can demonstrate their operational expertise in a fast-paced environment.
✨Tip Number 4
Prepare to showcase your customer service skills by thinking of specific instances where you provided exceptional service. We want to see how you can create personalized experiences for customers, which is key in the beauty industry.
We think you need these skills to ace Assistant Manager Assistant Counter Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your retail experience, especially in cosmetics. Detail your supervisory roles and any specific achievements in coaching or mentoring sales associates.
Showcase Customer Service Skills: Illustrate your ability to provide personalized customer service. Use examples that demonstrate how you've inspired and engaged customers in previous roles.
Detail Operational Knowledge: Include your experience with retail operations, such as inventory management and cash reconciliation. Mention any familiarity with retail point-of-sale software to strengthen your application.
Express Your Passion for Coaching: Convey your enthusiasm for coaching others. Share specific instances where you helped team members achieve their goals, showcasing your leadership qualities.
How to prepare for a job interview at The Estee Lauder Companies
✨Show Your Leadership Skills
As an Assistant Counter Manager, you'll need to demonstrate your ability to lead and coach a team. Prepare examples from your past experiences where you successfully mentored others or led a team to achieve sales targets.
✨Highlight Your Retail Experience
Make sure to discuss your previous retail experience, especially in cosmetics. Share specific instances where you provided exceptional customer service or managed inventory effectively.
✨Demonstrate Your Passion for Coaching
Since the role emphasizes coaching, be ready to talk about your coaching philosophy. Explain how you inspire and motivate others to reach their full potential, and provide examples of successful outcomes.
✨Prepare for Operational Questions
Expect questions related to retail operations, such as cash reconciliation and point-of-sale software. Brush up on these topics and be prepared to discuss how you've handled operational challenges in the past.
