Brand Lead & Customer Experience Champion in Ashford

Brand Lead & Customer Experience Champion in Ashford

Ashford Full-Time On-site
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The Estée Lauder Companies is seeking a Counter Lead to drive sales turnover and market share while delivering outstanding customer experiences. You will reflect a professional Brand image, lead local marketing initiatives, and ensure high retail standards across operations.

You will act as a Brand ambassador, manage refunds/complaints per guidelines, stay updated with product knowledge, and leverage digital tools to enhance consumer engagement and loyalty.

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Brand Lead & Customer Experience Champion in Ashford employer: The Estée Lauder Companies

At La Mer, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration. Our London-based team enjoys a hybrid working model, generous annual leave, and unique benefits such as Summer Fridays and the opportunity to work remotely abroad. We are committed to employee growth, providing access to learning resources and a supportive environment that encourages innovation and excellence in the luxury skincare market.

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Contact Details:

The Estée Lauder Companies Recruitment Team