Tom Ford Beauty - Sales Specialist Harrods [Mandaring Speaker]
Tom Ford Beauty - Sales Specialist Harrods [Mandaring Speaker]

Tom Ford Beauty - Sales Specialist Harrods [Mandaring Speaker]

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide personalised customer service and create inspiring in-store experiences.
  • Company: Join Tom Ford Beauty, a leader in luxury retail.
  • Benefits: Competitive salary, commission, product discounts, and excellent training.
  • Why this job: Kickstart your career in prestige beauty with a dynamic team.
  • Qualifications: Fluent in Mandarin and English, with a passion for beauty.
  • Other info: Flexible hours and a focus on work-life balance.

The predicted salary is between 28800 - 43200 £ per year.

“It is my desire to create the first true luxury brand of the 21st century.” —Tom Ford

If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. We are open to full or part time hours for the right candidate.

About You

  • Speak fluent Mandarin and English
  • A passion and energy to provide inspirational, authentic, and personalised customer service
  • An approachable, friendly with a ‘can-do’ attitude
  • Previous beauty/fragrance experience is desirable, make-up experience is required for this role
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country

Responsibilities

  • As one of our highly skilled sales associates you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.
  • You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
  • If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.
  • While certification in retail sales experience is desirable we also welcome applicants with amateur level experience.

Qualifications

  • While a qualification in retail sales experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
  • All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Compensation And Benefits

  • Competitive industry salary
  • Commission scheme
  • Product discount
  • Training & development

Tom Ford Beauty - Sales Specialist Harrods [Mandaring Speaker] employer: The Estée Lauder Companies Inc.

At Tom Ford Beauty, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team members enjoy flexible working hours to maintain a healthy work-life balance, alongside competitive salaries, commission schemes, and generous product discounts. With a strong emphasis on training and development, we empower our employees to grow their careers in the prestigious beauty industry while delivering personalised customer experiences in the luxurious setting of Harrods.
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Contact Detail:

The Estée Lauder Companies Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tom Ford Beauty - Sales Specialist Harrods [Mandaring Speaker]

Tip Number 1

Get to know the brand inside out! Research Tom Ford Beauty and understand their values, products, and what makes them stand out in the luxury market. This knowledge will help you connect with customers and show your passion during the interview.

Tip Number 2

Practice your Mandarin and English skills! Since you'll be interacting with a diverse clientele, being fluent in both languages is key. Try role-playing customer scenarios with friends to boost your confidence and communication skills.

Tip Number 3

Show off your make-up skills! Bring your A-game by demonstrating your make-up application techniques during the interview. This not only showcases your expertise but also gives the hiring manager a taste of your creative flair.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the team at Tom Ford Beauty. Don’t miss out on this opportunity!

We think you need these skills to ace Tom Ford Beauty - Sales Specialist Harrods [Mandaring Speaker]

Fluent Mandarin and English
Customer Service
Make-up Expertise
Communication Skills
Teamwork
Visual Merchandising
Retail Sales Experience
Flexibility in Availability
Technical Expertise
Creative Skills
Point-of-Sale Software Proficiency
Self-Starter Attitude
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for beauty and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an amazing experience for our customers.

Tailor Your CV: Make sure to tailor your CV to highlight any relevant beauty or retail experience. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your make-up expertise!

Be Authentic: In your cover letter, be yourself! We value authenticity and want to know who you are beyond your qualifications. Share a bit about your personality and why you’d be a great fit for our team at Tom Ford Beauty.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at The Estée Lauder Companies Inc.

Show Off Your Language Skills

Since fluency in Mandarin and English is a must for this role, make sure to highlight your language skills during the interview. Practice switching between the two languages smoothly, as it will demonstrate your confidence and ability to connect with a diverse customer base.

Bring Your Beauty Knowledge

Brush up on your beauty and fragrance knowledge before the interview. Be prepared to discuss your favourite products, trends in the industry, and how you can use your make-up experience to enhance the customer experience. This shows your passion and expertise in the field.

Demonstrate Your Customer Service Skills

Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs. This will help you illustrate your 'can-do' attitude and your ability to create a personalised shopping experience.

Be Ready to Discuss Availability

Flexibility is key in retail, so be open about your availability during the interview. Discuss your preferred working hours and show that you're willing to adapt to the store's needs. This will demonstrate your commitment to maintaining a good work-life balance while being a reliable team member.

Tom Ford Beauty - Sales Specialist Harrods [Mandaring Speaker]
The Estée Lauder Companies Inc.

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