At a Glance
- Tasks: Lead and inspire a team of Fragrance Specialists to achieve sales and customer service goals.
- Company: Join Tom Ford, a leader in luxury beauty aiming to redefine the industry.
- Benefits: Enjoy competitive salary, commission, product discounts, and excellent training opportunities.
- Why this job: Be part of a dynamic culture that values diversity and offers career growth.
- Qualifications: Retail experience at Supervisor level, with a passion for coaching and customer service.
- Other info: Flexible hours available; discuss your schedule during the interview.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Business Manager to lead, coach and develop our team of Fragrance Specialists to achieve sales, customer service and operational targets.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
About you:
- Proven retail experience at Supervisor or above level, preferably within beauty
- The ability to provide inspirational, authentic and personalized customer service
- Experience of coaching/mentoring others to achieve their full potential and to succeed
- A drive to achieve sales and customer service targets
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country is required.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast-paced retail environment.
If you are an ambitious and high-performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Tom Ford - 37.5hr Assistant Business Manager - Selfridges Oxford Street employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tom Ford - 37.5hr Assistant Business Manager - Selfridges Oxford Street
✨Tip Number 1
Familiarise yourself with Tom Ford's brand values and product range. Understanding the luxury market and what sets Tom Ford apart will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Prepare examples of how you've successfully coached or mentored team members in previous roles. Highlighting your leadership skills will demonstrate your ability to inspire others, which is crucial for this position.
✨Tip Number 3
Showcase your customer service expertise by discussing specific instances where you provided exceptional service. This will illustrate your commitment to creating a personalised shopping experience, aligning with the brand's ethos.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires availability across various shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Tom Ford - 37.5hr Assistant Business Manager - Selfridges Oxford Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, especially in supervisory roles within the beauty sector. Emphasise any coaching or mentoring experience you have, as this is crucial for the Assistant Business Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your ability to inspire and lead a team. Mention specific examples of how you've achieved sales targets or improved customer service in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as retail operations, inventory management, and proficiency in point-of-sale software. This will demonstrate your suitability for the role.
Prepare for the Interview: If selected for an interview, be ready to discuss your availability and how you can contribute to the team’s success. Prepare examples of how you've coached others and achieved results in a fast-paced environment.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience, especially in supervisory roles. Be prepared to discuss specific examples of how you've successfully managed teams and achieved sales targets.
✨Demonstrate Coaching Skills
Since the role involves coaching and mentoring, come ready with examples of how you've helped others succeed. Share stories that illustrate your ability to inspire and develop team members.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to providing exceptional customer service. Think of instances where you went above and beyond for customers and how that impacted sales or customer satisfaction.
✨Discuss Flexibility and Availability
Be open about your availability and willingness to work flexible hours. This shows that you're committed to the role and understand the demands of a fast-paced retail environment.