At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service targets in a dynamic retail environment.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive salary, outstanding training, and progressive career opportunities.
- Other info: Diverse and inclusive culture with excellent growth potential.
- Why this job: Be the CEO of your own store and make a real impact in the beauty industry.
- Qualifications: Proven retail management experience and a passion for coaching others.
The predicted salary is between 30000 - 40000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self‑starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long‑term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all‑round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in‑store events
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
- Proficient in Microsoft office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Equal Opportunity Employer At Estée Lauder Companies, we are committed to promoting an inclusive and diverse work environment. We believe that every individual brings unique value and we strongly encourage applications from people of all backgrounds, gender identities, sexual orientations, religions, and disabilities.
Store Manager - The Cosmetics Company Store - Wembley - 37.5hours/5 days employer: The Estée Lauder Companies Inc.
At Estée Lauder Companies, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Store Manager in Wembley, you will not only lead a passionate team but also enjoy extensive training and development opportunities that pave the way for your career advancement in the beauty industry. With a competitive remuneration package and a commitment to diversity, we empower our employees to thrive and make a meaningful impact in a fast-paced retail environment.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - The Cosmetics Company Store - Wembley - 37.5hours/5 days
✨Tip Number 1
Get to know the company inside out! Research Estée Lauder and its brands, so you can chat confidently about their products and values during your interview. This shows you're genuinely interested and ready to represent them.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you led a team or handled customer service challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager - The Cosmetics Company Store - Wembley - 37.5hours/5 days
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the beauty industry shine through! We want to see your genuine interest in cosmetics and how you can inspire others in this role.
Tailor Your Experience:Make sure to highlight your relevant retail management experience. We’re looking for proven leadership skills, so share specific examples of how you've led teams to success in fast-paced environments.
Be Specific About Achievements:Quantify your achievements where possible! Whether it’s sales targets met or successful events you’ve organised, we love to see numbers that demonstrate your impact in previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Estée Lauder.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the brands and products that The Estée Lauder Companies Inc. offers. This includes understanding their unique selling points and how they stand out in the market. Being able to discuss specific products confidently will show your passion for the brand and your readiness to represent it.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully coached or developed team members. Highlight any specific achievements, like improving sales or customer satisfaction, to demonstrate your leadership capabilities.
✨Prepare for Business Planning Questions
Expect questions about business planning and operational management. Be ready to discuss how you would set sales targets, manage inventory, and execute in-store events. Think of specific strategies you could implement to attract and retain customers, as this will show your proactive approach to the role.
✨Emphasise Customer Service Excellence
Customer service is key in retail, especially in the beauty industry. Prepare to share stories that illustrate your commitment to providing exceptional customer experiences. Discuss how you’ve handled difficult situations or gone above and beyond for customers, as this will highlight your dedication to service.
