At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join The Estée Lauder Companies, a leader in prestige beauty.
- Benefits: Enjoy competitive pay, training, and diverse career opportunities.
- Why this job: Be the CEO of your own store and develop essential business skills.
- Qualifications: Retail management experience, strong leadership, and customer service skills required.
- Other info: Flexible hours and a fast-paced environment await you!
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Store Manager Store Manager role at The Estée Lauder Companies Inc.
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Join to apply for the Store Manager Store Manager role at The Estée Lauder Companies Inc.
Description
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.
Description
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft office
- applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Personal Care Product Manufacturing
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Store Manager Store Manager employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Store Manager
✨Tip Number 1
Familiarise yourself with The Estée Lauder Companies' brand values and product lines. Understanding their ethos and offerings will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Network with current or former employees of The Estée Lauder Companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in a retail environment. Highlight your achievements in sales targets and customer service to showcase your leadership skills.
✨Tip Number 4
Stay updated on current trends in the beauty industry. Being knowledgeable about market changes and consumer preferences will position you as a forward-thinking candidate who can drive business success.
We think you need these skills to ace Store Manager Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in cosmetics. Emphasise your leadership skills and any achievements in sales targets or team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your ability to inspire and lead a team. Mention specific examples of how you've successfully managed teams and achieved sales goals.
Showcase Relevant Skills: In your application, clearly outline your experience with business planning, customer relationship management, and event management. Use bullet points for clarity and impact.
Prepare for Interview Questions: Anticipate questions related to your leadership style, how you handle customer service challenges, and your approach to achieving sales targets. Prepare specific examples from your past experiences to illustrate your answers.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development.
✨Understand the Business
Familiarise yourself with retail operations, including sales analysis and inventory management. Be ready to discuss how you would create and execute a business plan that aligns with the company's goals.
✨Customer Service is Key
The role requires exceptional customer relationship management. Think of specific instances where you've provided outstanding service and how you can instil that culture within your team.
✨Prepare for Scenario Questions
Expect questions about handling challenging situations, such as managing staff schedules or executing in-store events. Practise your responses to showcase your problem-solving skills and adaptability.