Selfridges Birmingham Kilian Paris & Frederic Malle Fragrance Advisor

Selfridges Birmingham Kilian Paris & Frederic Malle Fragrance Advisor

Frédéric Malle introduced Editions de Parfums in 2000 to offer exclusive fragrances created by the world’s greatest noses. At Selfridges, you will provide authentic, inspirational fragrance guidance and in-store experiences that help customers find the perfect scent for gifting or personal expression.

Responsibilities

• Provide inspirational, authentic, and personalised customer service to guests
• Engage with customers to understand their needs and recommend suitable fragrances and services
• Support in-store events and contribute to high visual merchandising standards
• Collaborate with the team to ensure an excellent guest experience and store performance

Compensation And Benefits

• Competitive industry salary
• Commission scheme
• Product discount
• Training & development

You Will Have

• A passion and energy to provide inspirational, authentic and personalised customer service
• An approachable, friendly with a ‘can-do’ attitude
• Confidence in speaking to customers, getting to know them and understanding their needs to best cater to them
• Flexible availability across days/hours with a view to supporting a good work-life balance
• Proof of right to live and work in the country

Description

As one of our highly skilled sales associates you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalised in-store experience which educates and delights our customers. You will enjoy working as part of a high-performing team to create impact with in-store events and to ensure the store meets our high standards of visual merchandising. This role offers a progressive career opportunity within a leader in prestige beauty. Certification in retail sales is desirable, but applicants with amateur level experience who demonstrate a high level of creative and technical expertise are welcome. We value diversity of thought and people and offer excellent training and development and a competitive remuneration and benefits package.

Qualifications

• While a qualification in retail sales experience is preferred, we welcome applicants with amateur level experience who can demonstrate a high level of creative and technical expertise
• All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

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