At a Glance
- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join a leader in prestige beauty with a focus on diversity and inclusion.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Flexible hours and a vibrant team culture await you!
- Why this job: Kickstart your supervisory career in a dynamic retail environment.
- Qualifications: Retail experience, cash handling skills, and a passion for cosmetics.
The predicted salary is between 12 - 15 € per hour.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step towards a long‑term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalised customer service.
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point‑of‑sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder - The Cosmetics Company Store - Gunwharf - 12 hours (2 days) in Portsmouth employer: The Estée Lauder Companies Inc.
Join The Cosmetics Company Store at Gunwharf, where we pride ourselves on fostering a vibrant and inclusive work culture that champions personal growth and development. As a Key Holder, you will not only lead a passionate team in delivering exceptional customer service but also benefit from comprehensive training and a competitive benefits package, setting the stage for a rewarding career in the beauty industry.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Gunwharf - 12 hours (2 days) in Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Cosmetics Company Store. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't had formal supervisory experience, think about times when you've led a project or helped train someone. Highlight these moments to demonstrate your coaching and mentoring abilities.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Gunwharf - 12 hours (2 days) in Portsmouth
Some tips for your application 🫡
Show Your Retail Flair:Make sure to highlight your previous retail experience, especially in cosmetics. We want to see how you've used your skills to provide top-notch customer service and how you can bring that flair to our team!
Be Authentic:When writing your application, let your personality shine through! We value authenticity, so don’t be afraid to share your passion for beauty and retail. It’s all about connecting with us and showing why you’d be a great fit.
Detail Your Cash Handling Skills:Since cash reconciliation is part of the role, make sure to mention any relevant experience you have. We’re looking for someone who can confidently handle cash and ensure smooth operations at the start and end of the day.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products in the beauty industry. This will not only impress the interviewers but also show that you're genuinely passionate about the role.
✨Show Off Your Coaching Skills
Since the role involves mentoring and coaching, be ready to share examples of how you've successfully led a team or helped someone improve their performance. Think of specific situations where you modelled great customer service or sales techniques.
✨Cash Handling Confidence
As you'll be responsible for cash reconciliation, it's crucial to demonstrate your comfort with handling money. Be prepared to discuss any previous experience you have with cash management and how you ensure accuracy and accountability.
✨Be Ready for Retail Hours
This job requires flexibility with hours, so make sure you express your willingness to work various shifts. Share any past experiences where you thrived in a fast-paced environment, highlighting your adaptability and commitment to the role.
