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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Why this job: Kickstart your retail career while coaching others to reach their potential.
- Qualifications: Retail experience, supervisory skills, and a passion for customer service.
- Other info: Fast-paced environment with flexible hours and exciting events.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
- Qualifications:
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Counter Lead in Peterborough employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Lead in Peterborough
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your coaching and mentoring stories! Think of specific examples where you've helped others succeed in a retail setting. This will demonstrate your leadership skills and passion for developing talent.
✨Tip Number 3
Dress the part! Since you're applying for a role in prestige beauty, make sure your appearance reflects the brand's image. Show them you understand the importance of presentation in retail.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Counter Lead in Peterborough
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've inspired and coached others in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about helping your team succeed.
Highlight Your Supervisory Skills: Make sure to emphasise your supervisory experience. Talk about times when you’ve led a team or mentored colleagues to hit their targets. We’re looking for someone who can step up and take charge, so don’t be shy about showcasing your leadership skills!
Be Authentic and Personal: In your application, aim for authenticity. Use a friendly tone and share your personal experiences in customer service. We value genuine connections, so let us know how you’ve provided personalised service in the past and how it made a difference.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values before you apply.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Understand the latest trends and products in the beauty industry. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Show Off Your Coaching Skills
Prepare examples of how you've successfully coached or mentored others in previous roles. Think about specific situations where your guidance led to improved performance or sales. This will demonstrate your ability to lead and inspire a team.
✨Be Ready for Operational Questions
Expect questions about retail operations, like inventory management and cash handling. Brush up on your experience with point-of-sale systems and be ready to discuss how you’ve managed these aspects in a fast-paced environment.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to providing exceptional customer service. Share stories that highlight your ability to connect with customers and create personalised experiences. This is key in a role focused on inspiring others to do the same.
