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- Tasks: Provide exceptional customer service and host engaging events at Jo Malone London.
- Company: Join the iconic Estée Lauder Companies, known for luxury and creativity in personal care.
- Benefits: Enjoy a vibrant work environment with opportunities for creativity and collaboration.
- Why this job: Be part of a fun, dynamic team that values kindness and creativity while making memorable experiences.
- Qualifications: Looking for warm, friendly individuals with a passion for service and storytelling.
- Other info: Flexible retail hours including evenings and weekends; must have right to work in the UK.
Join to apply for the Part Time Stylist – Regent Street role at The Estée Lauder Companies Inc.
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Join to apply for the Part Time Stylist – Regent Street role at The Estée Lauder Companies Inc.
Description
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
Description
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals
Responsibilities and tasks
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
Qualifications
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
- The ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Design, Art/Creative, and Information Technology
-
Industries
Personal Care Product Manufacturing
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Part Time Stylist - Regent Street employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Stylist - Regent Street
✨Tip Number 1
Familiarise yourself with Jo Malone London's products and services. Understanding the brand's unique offerings will help you engage customers effectively and showcase your passion for their fragrances.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, ensuring you can provide the exceptional service that Jo Malone London is known for.
✨Tip Number 3
Network with current or former employees of Jo Malone London. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Stay updated on the latest trends in the beauty and fragrance industry. Being knowledgeable about current market trends will not only impress your interviewers but also demonstrate your commitment to the role.
We think you need these skills to ace Part Time Stylist - Regent Street
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Jo Malone London and its values. Highlight your understanding of their commitment to exceptional customer service and creativity in your application.
Showcase Relevant Experience: Emphasise any previous roles in customer service or retail, particularly those that involved creative tasks or event hosting. Use specific examples to demonstrate your skills.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for service and storytelling. Make sure to convey your warm and friendly personality, as these traits are essential for the role.
Tailor Your CV: Ensure your CV is tailored to the job description. Highlight relevant skills such as teamwork, adaptability, and your ability to maintain high standards in a fast-paced environment.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples of how you've gone above and beyond for customers in the past, as this role at Jo Malone London is all about creating memorable experiences.
✨Demonstrate Your Creativity
Since creativity is a key part of the job, come prepared with ideas on how you could enhance customer experiences or events in the boutique. This could include unique ways to showcase products or engaging activities that align with the brand's ethos.
✨Familiarise Yourself with the Brand
Do your homework on Jo Malone London and its products. Understanding the brand's history, values, and signature offerings will help you connect better with the interviewers and show that you're genuinely interested in being part of their team.
✨Exude Warmth and Kindness
The ideal candidate is described as warm and friendly. During the interview, make sure to convey your approachable nature. Smile, maintain eye contact, and engage with the interviewers to leave a positive impression.