At a Glance
- Tasks: Lead and inspire a team of Skin Care Experts to achieve sales and service goals.
- Company: Join La Mer, a luxury beauty brand with a rich heritage and innovative products.
- Benefits: Competitive salary, commission scheme, product discounts, and training opportunities.
- Other info: Flexible hours for a great work-life balance and opportunities for career progression.
- Why this job: Be part of a dynamic team in the luxury retail beauty industry and make a real impact.
- Qualifications: Retail experience in beauty, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
La Mer’s prestige skin care journey began when Dr. Max Huber suffered burns in a lab accident and was inspired to create his own destiny. Aerospace Physicist by day, star-gazer and dreamer by night, he hoped to unlock the legendary revitalizing powers of the sea he held so dear. 6,000 experiments and 12 years of searching led to the epiphany of a lifetime – a fermentation process that transformed sea kelp and other pure ingredients into Miracle Broth™. This renewing elixir at the heart of Crème de la Mer would finally transform the look of his skin.
We are seeking an inspirational and energetic Counter Manager Lead to play a leading role in the success of the team by supporting the Counter Manager to lead, coach and develop our team of Skin Care Experts to achieve sales, client service and operational targets. You will have partial accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter looking for a progressive career within the Luxury Retail Beauty Industry, then this could be the perfect role for you.
QualificationsCompensation and Benefits:
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
You will have:
- Proven retail experience at Supervisor or above level, preferably within beauty or skin care
- Experience in team management with skills in leadership, communication, motivation and performance evaluation
- The ability to provide inspirational, authentic and personalized customer service
- A drive to achieve sales and customer service targets
- Experience of creating and executing in-store events
- An approachable and friendly personality
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
Proof of right to work in the UK.
Luxury Beauty Counter Manager Lead in Manchester employer: The Estée Lauder Companies Inc.
La Mer is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for luxury beauty thrive. With competitive salaries, a commission scheme, and generous product discounts, employees are rewarded for their hard work while enjoying ample opportunities for training and development. Located in a dynamic retail environment, La Mer encourages personal growth and offers a supportive atmosphere for those looking to make a meaningful impact in the beauty industry.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Beauty Counter Manager Lead in Manchester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with La Mer’s history, products, and values. This will not only help you stand out in interviews but also show your genuine passion for the luxury beauty industry.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for role-play scenarios during interviews. As a Counter Manager Lead, you’ll need to demonstrate your leadership and customer service skills. Practising these situations can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Luxury Beauty Counter Manager Lead in Manchester
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for the beauty industry shine through! Share any personal experiences or insights that connect you to luxury skincare, especially if you've used La Mer products. We want to see your enthusiasm!
Highlight Your Leadership Skills:As a Counter Manager Lead, you'll be guiding a team, so make sure to showcase your leadership experience. Talk about how you've motivated teams in the past and any successful events you've organised. We’re looking for those standout moments!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We appreciate when candidates take the time to align their background with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at La Mer!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in La Mer’s product range, especially the Miracle Broth™ and its benefits. This will not only show your passion for the brand but also demonstrate your ability to provide authentic and personalised customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved performance. This will help you illustrate your capability to inspire and develop others, which is key for the Counter Manager Lead role.
✨Be Ready to Discuss Sales Strategies
Think about innovative ways you’ve previously driven sales or engaged customers. Be prepared to share ideas for in-store events or promotions that could attract and retain customers. This shows your strategic thinking and aligns with the role's focus on achieving sales targets.
✨Emphasise Your Customer Relationship Management Skills
Prepare to discuss how you’ve built strong relationships with customers in the past. Share specific examples of how you’ve provided exceptional service and resolved issues. This will highlight your ability to create a loyal customer base, which is crucial for success in this position.
