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For Companies At a Glance
- Tasks: Lead the sales team, ensuring exceptional customer service and smooth store operations.
- Company: Join a leader in prestige beauty, known for its diverse and inclusive culture.
- Benefits: Enjoy competitive pay, outstanding training, and opportunities for career growth.
- Why this job: Perfect for ambitious self-starters seeking their first supervisory role in retail.
- Qualifications: Retail experience, preferably in cosmetics, with a flair for customer service.
- Other info: Flexible hours required, including nights and weekends; ideal for students.
The predicted salary is between 21600 - 36000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Qualifications:
- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalised customer service.
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for an interview.
MAC Buchanan St Key Holder / Retail Artist employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Buchanan St Key Holder / Retail Artist
✨Tip Number 1
Familiarise yourself with the brand and its products. Understanding the key values and offerings of MAC will help you demonstrate your passion for the brand during any interactions, making you a more appealing candidate.
✨Tip Number 2
Showcase your leadership skills in previous roles. Think of specific examples where you've successfully coached or mentored others, as this will highlight your ability to lead a team effectively in a retail environment.
✨Tip Number 3
Prepare to discuss your experience with cash handling and retail operations. Being able to articulate your familiarity with cash reconciliation and store opening/closing procedures will set you apart from other candidates.
✨Tip Number 4
Network within the beauty and retail industry. Attend events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals that could help you land the job.
We think you need these skills to ace MAC Buchanan St Key Holder / Retail Artist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, especially in cosmetics. Emphasise any supervisory roles or coaching experiences you've had, as these are key for the Key Holder position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've provided exceptional service or led a team to achieve targets, showcasing your ability to inspire others.
Highlight Relevant Skills: Clearly outline your skills related to cash handling, retail operations, and point-of-sale software. If you have experience with opening and closing stores, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience, especially in cosmetics. Be prepared to discuss specific examples of how you've provided exceptional customer service and met sales targets in past roles.
✨Demonstrate Leadership Skills
Since the role involves coaching and mentoring, think of instances where you've led a team or helped colleagues improve their performance. Share these experiences to show you can inspire others and model the desired behaviours.
✨Familiarise Yourself with Cash Handling
As cash reconciliation is part of the job, brush up on your cash handling skills. Be ready to explain any relevant experience you have with cash management and how you ensure accuracy in financial transactions.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various retail situations, such as dealing with difficult customers or managing a busy store. Practising your responses to these scenarios will help you demonstrate your problem-solving skills.
