At a Glance
- Tasks: Lead and inspire a team to achieve sales and deliver exceptional customer service.
- Company: Join Estée Lauder, a global leader in beauty and luxury brands.
- Benefits: Competitive pay, training opportunities, and a diverse work culture.
- Other info: Great career growth potential in a fast-paced, dynamic environment.
- Why this job: Be the CEO of your own store and make a real impact in the beauty industry.
- Qualifications: Retail management experience and a passion for coaching and business planning.
The predicted salary is between 30000 - 40000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self‑starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long‑term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all‑round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in‑store events
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
- Proficient in Microsoft office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
At Estée Lauder Companies, we are committed to promoting an inclusive and diverse work environment. We believe that every individual brings unique value and we strongly encourage applications from people of all backgrounds, gender identities, sexual orientations, religions, and disabilities.
Store Manager - The Cosmetics Company Store - Wembley - 37.5hours/5 days in London employer: The Estée Lauder Companies Inc.
At Estée Lauder Companies, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in Wembley. As a Store Manager, you will not only lead a passionate team but also benefit from extensive training and career progression opportunities within the prestigious beauty industry. With a competitive remuneration package and a commitment to diversity, we empower our employees to thrive and make a meaningful impact in their roles.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - The Cosmetics Company Store - Wembley - 37.5hours/5 days in London
✨Tip Number 1
Get to know the company inside out! Research Estée Lauder and its brands, so you can chat confidently about their products and values during your interview. This shows you're genuinely interested and ready to represent them.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you led a team or handled customer service challenges. This will help you demonstrate your leadership skills and ability to drive sales effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager - The Cosmetics Company Store - Wembley - 37.5hours/5 days in London
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! Share your experiences with cosmetics and how they inspire you to lead a team in delivering exceptional customer service.
Highlight Your Leadership Skills:Make sure to emphasise your previous leadership roles. We want to see how you've motivated teams and achieved targets in fast-paced environments. Use specific examples to illustrate your coaching style and success.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Products
Before the interview, make sure you’re familiar with the brands and products that The Estée Lauder Companies Inc. offers. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you coached team members to achieve sales targets or improved customer service. This will demonstrate your capability as a Store Manager.
✨Be Ready for Business Planning Questions
Expect questions about business planning and strategy. Think about how you would create an agile business plan for the store, including customer recruitment and retention strategies. Having a clear vision will set you apart from other candidates.
✨Emphasise Customer Service Excellence
Prepare to discuss your approach to providing exceptional customer service. Share stories that illustrate your ability to create personalised experiences for customers, as this is crucial for success in a luxury retail environment.
