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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, excellent training, and career advancement opportunities.
- Why this job: Be the CEO of your own store and make a real impact in the beauty industry.
- Qualifications: Retail management experience, strong leadership, and a passion for customer service.
- Other info: Dynamic environment with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all‑round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in‑store events
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for an interview.
MAC London Bridge Store Manager employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC London Bridge Store Manager
✨Tip Number 1
Get to know the company inside out! Research MAC's values, products, and recent events. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles, especially around leadership and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace MAC London Bridge Store Manager
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, especially in a fast-paced retail environment like cosmetics.
Tailor Your Business Acumen: When writing your application, focus on your business planning skills. Share specific examples of how you've set targets, analysed sales, or managed inventory. This will show us you're ready to take charge of your own store!
Emphasise Customer Service Excellence: We love candidates who can provide exceptional customer service. Include stories that demonstrate your ability to create personalised experiences for customers and how you’ve led your team to do the same.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at MAC London Bridge.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the MAC London Bridge store and its unique offerings. Research recent in-store events, customer feedback, and sales performance. This will show your potential employer that you’re genuinely interested and ready to take charge.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to success or turned around a challenging situation. Highlighting these experiences will demonstrate your capability to inspire and manage a high-performing team.
✨Be Ready to Discuss Business Planning
Since this role involves creating and executing business plans, come prepared to discuss your experience with setting sales targets and analysing performance. Bring along any relevant data or examples that showcase your strategic thinking and ability to drive results.
✨Emphasise Customer Relationship Management
Customer service is key in retail, especially in cosmetics. Be ready to talk about how you’ve built strong relationships with customers in the past. Share stories that illustrate your ability to provide personalised service and how it has positively impacted sales.