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- Tasks: Lead sales and education teams to drive performance and deliver exceptional customer experiences.
- Company: Dynamic retail brand with a focus on innovation and customer engagement.
- Benefits: Hybrid working, generous leave, bonus opportunities, and exclusive staff discounts.
- Other info: Flexible hours and opportunities for professional development and travel.
- Why this job: Be a brand ambassador and make a real impact in a vibrant retail environment.
- Qualifications: 5+ years in retail management with strong leadership and sales skills.
The predicted salary is between 45000 - 55000 £ per year.
The Area Sales & Education Manager (ASEM) is accountable for the overall performance within a designated area. This role leads the Point of Sale (POS) Management teams, driving sales, operations, and consumer service excellence. The ASEM ensures the implementation of the commercial strategy at the local level, coaching POS management to achieve KPIs, while cultivating a customer‑centric, performance‑driven culture.
Projects / Work You Will Be Part Of
- Sales & Service Management
- Set and achieve sales and profitability targets for the area by managing POS performance and ensuring alignment with brand objectives.
- Lead and engage the POS management teams to meet their targets through regular communication and development opportunities.
- Monitor KPIs to ensure that commercial targets are met and take corrective actions when necessary.
- Collaborate with internal teams and retail partners to create and execute strategies that drive traffic and conversion while maintaining brand values.
- Operations & Commercial Excellence
- Ensure effective execution of the commercial strategy by managing product presentations, inventory, and visual merchandising.
- Collaborate with the central teams to ensure operational processes are followed, including inventory management and store maintenance.
- Monitor and review retail operations to ensure a high standard of service and product presentation is maintained.
- Brand & Consumer Engagement
- Champion the brand’s values and ensure they are consistently represented at every POS location.
- Lead the POS management team in delivering exceptional consumer experiences, focusing on service excellence, product knowledge, and brand engagement.
- Act as the brand ambassador, promoting brand identity and ensuring it resonates with customers through all points of interaction.
What You Will Need To Be Successful In This Role
- Strong leadership capabilities, with a proven ability to inspire and develop high‑performing teams.
- Experience in retail management, with a focus on sales, service, and team leadership.
- Strong business acumen and the ability to interpret sales data and adjust strategies accordingly.
- Excellent communication and interpersonal skills to manage relationships with internal and external stakeholders.
- A passion for delivering exceptional customer service and driving business results.
- Ability to travel across the area and work flexible hours, including evenings and weekends.
Qualifications
- Minimum of 5 years of experience in retail management, with a strong background in sales, service, and team development.
- Proven experience managing large teams, multi‑site operations, and driving performance.
- A track record of delivering results through strategic planning and execution.
- Strong organizational skills and ability to manage multiple priorities.
- A background in business, retail management, or a related field is preferred.
Benefits
- Hybrid Working
- 25 Days Annual Leave (exc. Bank Holidays)
- 1 day Annual Leave to celebrate your birthday
- Holiday Purchase opportunity
- Bonus Opportunity
- Ability to work Remotely/Abroad up to two weeks per calendar year
- Summer Fridays
- Generous Staff Discount
- Mental Health Wellbeing Initiatives
- Benefits platform with exclusive discounts and offers
- Employee resource groups
- LinkedIn learning
MAC, BB, TOO - Area Sales and Education Manager London West employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC, BB, TOO - Area Sales and Education Manager London West
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your leadership skills and retail management experience. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace MAC, BB, TOO - Area Sales and Education Manager London West
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Area Sales & Education Manager role. Highlight your leadership capabilities and retail management experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background in sales and service can drive our brand’s success. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to meet KPIs and drive performance. Numbers speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've met or exceeded sales targets in previous positions, and think about specific examples that demonstrate your ability to drive performance.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you inspire teams. Think of instances where you’ve successfully developed team members or improved team dynamics, as this role heavily relies on strong leadership capabilities.
✨Understand the Brand
Research the brand thoroughly before the interview. Be prepared to discuss how you would embody and promote the brand’s values at every point of sale, and share ideas on how to enhance consumer engagement based on your understanding of the brand.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current challenges in sales and service management, or ask how they measure success in this position. This demonstrates your proactive mindset and genuine interest.