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- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Why this job: Kickstart your supervisory career in a dynamic retail environment.
- Qualifications: Retail experience and a passion for inspiring others are key.
- Other info: Flexible hours and a vibrant team atmosphere await you.
The predicted salary is between 1300 - 1800 £ per month.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Le Labo FSS Battersea - 3 days per week 22.5 hours - Key Holder in London employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Le Labo FSS Battersea - 3 days per week 22.5 hours - Key Holder in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Le Labo's social media and website. This will help you understand their values and how you can fit in as a Key Holder.
✨Tip Number 2
Practice your coaching skills! Think of examples from your past retail experience where you've inspired others. Be ready to share these stories during your interview to show you're the dynamic leader they're looking for.
✨Tip Number 3
Show off your customer service flair! Prepare to discuss how you've provided personalised service in previous roles. Highlighting your ability to connect with customers will set you apart as a candidate.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Le Labo FSS Battersea - 3 days per week 22.5 hours - Key Holder in London
Some tips for your application 🫡
Show Your Retail Flair: Make sure to highlight your previous retail experience, especially in cosmetics. We want to see how you've provided that inspirational and authentic customer service that we're all about!
Be a Coach at Heart: If you've had any supervisory experience, let us know! Share examples of how you've coached or mentored others to hit their sales targets. We love seeing those leadership skills in action.
Cash Handling Know-How: If you've got experience with cash reconciliation and store operations, don’t hold back! Mention it in your application as it shows you're ready for the responsibilities of opening and closing the store.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to get your application and for you to stay updated on your progress!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products from Le Labo. This will not only show your passion for the brand but also help you answer questions confidently.
✨Showcase Your Coaching Skills
Since the role involves mentoring and coaching, think of examples from your past experiences where you've successfully led a team or helped someone improve. Be ready to discuss how you can inspire others to provide exceptional customer service.
✨Demonstrate Cash Handling Experience
If you have experience with cash reconciliation or managing transactions, be sure to highlight this. Prepare to discuss any relevant situations where you’ve handled cash responsibly, as this is a key part of the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you would handle a difficult customer or manage a busy store opening. Practise your responses to these scenarios to demonstrate your problem-solving skills and ability to stay calm under pressure.