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- Tasks: Support the Store Manager in running the store smoothly and leading the sales team.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, training opportunities, and a chance for career growth.
- Other info: Flexible hours and a dynamic work environment await you!
- Why this job: Kickstart your retail career with hands-on experience and mentorship.
- Qualifications: Retail experience, customer service skills, and a passion for cosmetics.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will have responsibility for opening and closing the store on a rota basis. If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step towards a long‑term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalised customer service.
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point‑of‑sale software.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder - The Cosmetics Company Store - Wembley - 7.5 hours/ 1 days in London employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Wembley - 7.5 hours/ 1 days in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Cosmetics Company Store's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your customer service scenarios! Since the role focuses on providing personalised service, think of examples from your past experiences where you went above and beyond for a customer. This will show that you’re ready to lead by example.
✨Tip Number 3
Be prepared to discuss cash handling! Since you'll be responsible for cash reconciliation, brush up on your knowledge of retail operations. Be ready to explain how you've managed cash in previous roles or how you'd handle it in this position.
✨Tip Number 4
Don’t forget to showcase your leadership skills! Even if you haven’t had a formal supervisory role, think about times when you’ve mentored or coached others. Highlight these experiences to demonstrate your potential as a Key Holder.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Wembley - 7.5 hours/ 1 days in London
Some tips for your application 🫡
Show Off Your Retail Experience: Make sure to highlight your previous retail experience, especially if it's in cosmetics. We want to see how you've provided top-notch customer service and any cash handling skills you've got up your sleeve!
Be Authentic and Personal: When writing your application, let your personality shine through! We’re looking for someone who can provide inspirational and personalised service, so share examples of how you've done this in the past.
Demonstrate Leadership Skills: If you’ve had any supervisory experience, don’t hold back! Tell us about how you’ve coached or mentored others to hit their targets. We love seeing candidates who can lead by example.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products in the beauty industry. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Showcase Your Leadership Skills
Since this role involves coaching and mentoring, be ready to share examples of how you've led a team or supported colleagues in the past. Think of specific situations where you inspired others to achieve their targets or provided exceptional customer service.
✨Demonstrate Cash Handling Experience
As you'll be responsible for cash reconciliation, it's crucial to highlight any previous experience you have in this area. Be prepared to discuss how you've managed cash in past roles and any systems you've used to ensure accuracy.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer service and team dynamics. Practice responding to scenarios where you need to resolve conflicts or motivate your team, as this will showcase your problem-solving skills and ability to handle pressure.