At a Glance
- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, training opportunities, and a chance for career growth.
- Other info: Flexible hours and a vibrant team atmosphere await you!
- Why this job: Kickstart your supervisory career in a dynamic retail environment.
- Qualifications: Retail experience, strong customer service skills, and cash handling knowledge.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step towards a long-term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- Previous retail operations experience including cash reconciliation and opening and closing the store (desirable)
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets (desirable)
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Key Holder Notting HillPart Time 18 hours over 3 days in London employer: The Estée Lauder Companies Inc.
Join a vibrant team in Notting Hill as a Key Holder, where your passion for retail and customer service will be nurtured in a supportive environment. We pride ourselves on our inclusive culture that champions diversity and offers exceptional training and career progression opportunities, ensuring you can grow alongside a leader in prestige beauty. With competitive benefits and a focus on personal development, this role is not just a job, but a stepping stone to a rewarding career.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder Notting HillPart Time 18 hours over 3 days in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the brand and its values. This way, you can show how your personal style aligns with their mission, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your retail experience and how you've inspired others in previous roles. Confidence is key!
✨Tip Number 3
Dress the part! Since you're applying for a role in beauty retail, make sure your outfit reflects the brand's aesthetic. Looking polished and professional will help you make a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Key Holder Notting HillPart Time 18 hours over 3 days in London
Some tips for your application 🫡
Show Your Retail Flair:Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've used your skills to provide top-notch customer service and how you can bring that flair to our team!
Be Authentic:When writing your application, let your personality shine through! We value authenticity, so don’t be afraid to share your passion for retail and how you connect with customers.
Highlight Leadership Skills:If you've had any supervisory experience, make it known! We’re looking for someone who can coach and mentor others, so share examples of how you've led by example in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Be ready to discuss your previous experiences and how they relate to the role. Think about specific examples where you've provided exceptional customer service or handled cash reconciliation.
✨Show Off Your Leadership Skills
Since this role involves coaching and mentoring, prepare to share instances where you've led a team or helped others improve. Highlight your ability to inspire and motivate, as well as any supervisory experience you have, even if it's informal.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life retail situations. Practice how you'd handle difficult customers or manage a busy store opening. This will show your problem-solving skills and your ability to maintain a calm demeanour under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the store's culture, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
