At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join the iconic Jo Malone London team at Harrods.
- Benefits: Flexible hours, creative environment, and a chance to showcase your personality.
- Other info: Exciting events and opportunities to grow in a fast-paced retail setting.
- Why this job: Be part of a vibrant team and make every customer's visit unforgettable.
- Qualifications: Warm, friendly attitude with a passion for storytelling and service.
The predicted salary is between 12 - 15 £ per hour.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in-store events
- Aware of stock and inventory
- Maintain high Visual Merchandising standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
The ability to provide inspirational, authentic and personalized customer service. Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment. Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Jo Malone London - Harrods - 22.5 hour Temporary Stylist employer: The Estée Lauder Companies Inc.
At Jo Malone London, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and exceptional customer service. As a temporary stylist at our prestigious Harrods location, you will not only engage with a diverse clientele but also have the opportunity to participate in unique events that enhance your skills and career growth. With a focus on collaboration and personal development, we ensure that every team member feels valued and empowered to bring their best selves to work.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London - Harrods - 22.5 hour Temporary Stylist
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jo Malone London's products and services. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Attend events or workshops related to the beauty and retail industry. Connecting with people in the field can lead to job opportunities and insider tips that could help you land that stylist role.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you provide exceptional service. This will prepare you for interviews and show that you’re ready to deliver the warm, kind, and friendly service that Jo Malone London is known for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Jo Malone London team and are ready to bring that fragrant fun to life!
We think you need these skills to ace Jo Malone London - Harrods - 22.5 hour Temporary Stylist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of creativity and warmth that reflects the Jo Malone spirit.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your customer service experience and any creative events you've been part of. We love seeing how your skills align with our values and the role's responsibilities!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jo Malone London.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Jo Malone London's history, values, and product offerings. Familiarise yourself with their signature scents and services, as this will help you connect with the brand's essence and show your genuine interest.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or created memorable experiences. This role is all about making connections, so let your passion for service shine through!
✨Be Creative and Adaptable
Since creativity is key in this role, think of ways you can bring your own flair to the job. Whether it's ideas for in-store events or unique ways to engage customers, be ready to share your thoughts. Show that you're adaptable and can thrive in a fast-paced environment.
✨Dress to Impress
Make sure you adhere to the brand's grooming guidelines by dressing smartly and maintaining a polished appearance. First impressions matter, especially in a luxury retail setting, so present yourself in a way that reflects the Jo Malone London ethos.
