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- Tasks: Lead CRM strategies to boost customer engagement and retention in the luxury beauty sector.
- Company: Join a leading beauty corporation known for its innovative approach.
- Benefits: Enjoy competitive benefits, generous annual leave, and bonus opportunities.
- Why this job: Make a real impact in the luxury beauty industry while enhancing customer experiences.
- Qualifications: Strong CRM expertise, analytical skills, and proficiency in Excel and PowerPoint.
- Other info: This hybrid role offers a dynamic work environment with growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading beauty corporation is seeking a CRM Strategy & Retention Manager. The role involves leading CRM strategies to enhance customer engagement and retention, overseeing campaign executions, and managing consumer data insights.
Ideal candidates should have strong CRM expertise and analytical skills, with excellent knowledge in Excel and PowerPoint. This hybrid position offers competitive benefits including generous annual leave and a bonus opportunity.
CRM & Retention Lead — Luxury Beauty (Hybrid) in London employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Retention Lead — Luxury Beauty (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry, especially those who work in CRM and retention. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your CRM strategies and successful campaigns. This will give you an edge during interviews and show that you mean business.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to CRM and retention. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance at landing that dream role.
We think you need these skills to ace CRM & Retention Lead — Luxury Beauty (Hybrid) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CRM & Retention Lead role. Highlight your CRM expertise and any relevant analytical skills, as these are key for us in this position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury beauty and how your background makes you the perfect fit for leading our CRM strategies.
Showcase Your Analytical Skills: Since we’re looking for someone with strong analytical skills, don’t forget to mention specific examples of how you've used data insights to drive customer engagement in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the latest trends in customer engagement and retention strategies, especially in the luxury beauty sector. Be ready to discuss how you've successfully implemented CRM strategies in the past.
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, prepare to demonstrate your proficiency with data insights. Bring examples of how you've used Excel to analyse consumer data and how those insights led to successful campaign executions. This will show that you can turn data into actionable strategies.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in previous roles related to CRM and retention, and be ready to explain how you tackled them. This will highlight your critical thinking and adaptability.
✨Master Your Presentation Skills
As you'll likely need to present ideas using PowerPoint, practice your presentation skills. Prepare a mini-presentation on a CRM strategy you admire or a campaign you've executed. This will not only showcase your knowledge but also your ability to communicate effectively, which is key in this role.
