Counter Manager — Lead, Coach & Drive In-Store Success in London

Counter Manager — Lead, Coach & Drive In-Store Success in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
The Estée Lauder Companies Inc.

At a Glance

  • Tasks: Lead and coach a team to achieve sales targets and enhance customer relationships.
  • Company: Join Estée Lauder, a leader in the beauty industry with a vibrant culture.
  • Benefits: Competitive pay, career growth, and opportunities in the beauty sector.
  • Why this job: Make an impact in retail while developing your leadership skills.
  • Qualifications: Proven leadership experience and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager in Greater London. In this role, you will lead and develop a team of Sales Associates while achieving sales and operational targets. The ideal candidate will demonstrate proven leadership and coaching skills in a retail environment, with a strong focus on customer service excellence. You'll be responsible for executing strategic business plans and developing customer relationships. This position offers competitive remuneration and progressive career opportunities within the beauty industry.

Counter Manager — Lead, Coach & Drive In-Store Success in London employer: The Estée Lauder Companies Inc.

The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture in Greater London that prioritises employee development and customer service excellence. With competitive remuneration and clear pathways for career progression within the beauty industry, you will thrive in an environment that values leadership and teamwork, making a meaningful impact on both your team and customers.

The Estée Lauder Companies Inc.

Contact Details:

The Estée Lauder Companies Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Counter Manager — Lead, Coach & Drive In-Store Success in London

Tip Number 1

Network like a pro! Reach out to your connections in the beauty industry and let them know you're on the hunt for a Counter Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or even in front of the mirror to boost your confidence and nail that coaching aspect they’re looking for.

Tip Number 3

Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've driven sales and developed teams in previous roles. Numbers speak volumes, so don’t shy away from sharing your successes.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.

We think you need these skills to ace Counter Manager — Lead, Coach & Drive In-Store Success in London

Leadership Skills
Coaching Skills
Sales Management
Customer Service Excellence
Strategic Planning
Team Development
Relationship Building

Some tips for your application 🫡

Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and what strategies you used to motivate and develop your colleagues.

Focus on Customer Service:Since customer service excellence is key for this role, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference in someone's shopping experience!

Be Strategic:Talk about your experience with executing business plans. We’re looking for candidates who can think strategically and have a track record of achieving sales targets, so don’t hold back on showcasing your successes!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at The Estée Lauder Companies Inc.

Know Your Products Inside Out

Before the interview, make sure you’re well-versed in Estée Lauder's product range. Familiarise yourself with their bestsellers and any new launches. This will not only show your passion for the brand but also demonstrate your ability to drive sales through product knowledge.

Showcase Your Leadership Style

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to success or resolved a conflict. This will help illustrate your leadership skills and how you can inspire your future team.

Emphasise Customer Service Excellence

Be ready to discuss your approach to customer service. Share stories that highlight your commitment to creating exceptional customer experiences. This is crucial for a role focused on developing customer relationships and achieving sales targets.

Prepare Questions About Business Strategy

Show your interest in the company's direction by preparing thoughtful questions about their strategic business plans. This demonstrates your proactive mindset and eagerness to contribute to the team's success in achieving operational targets.